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David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1482
Experience:  BSc H.Dip Apple Certified Professional
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Trying to reinstall os 10 mavericks via internet on used

Customer Question

trying to reinstall os 10 mavericks via internet on used (new to me) iMac and after selecting installation on mac hard drive and entering my my apple ID/password ***** window pops up saying "item temporarily unavailable".
Submitted: 2 years ago.
Category: Mac
Expert:  David replied 2 years ago.

Hi my name is ***** ***** I will do everything I possibly can to help you with your question.

This is most likely happening because your Apple ID was never used with the iMac before.

There are workarounds to this.

Do you have another Mac to download and create a bootable installation drive?

Expert:  David replied 2 years ago.

Hi, have you had a chance to check my reply? I look forward to hearing from you.
Kind regards,