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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8990
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My macbook air just shows a lit screen and it won't accept

Customer Question

my macbook air just shows a lit screen and it won't accept any commands. Help!
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

Try this hold the power button for about 10 seconds then turn it on and immediately hold the Shift key until you see the Apple Logo. This is called Safe Boot and it will attempt repairs. If you get to the login screen put in your user/pass then when it boots up, restart the normal way. Let me know what happens after.

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