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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Guess it is a Mac product. I am the 82 year old who said I

Customer Question

Guess it is a Mac product. I am the 82 year old who said I wasn't very good at this. My Ipad turns on, brings up the screen but won,t most up or down. In "settings" I see that Lock rotation" is checkmarked. I have tried to remove the checkmark by pushing the upper left button but it does not remove the check. Only guessing that is the problem. Help.
Submitted: 2 years ago.
Category: Mac
Expert:  Mike replied 2 years ago.

If that is checked it is locked or unlocked by using the slide switch. When you slide the switch do you see a lock or unlock icon on the screen? Do you want it to stay locked or do you want it to rotate?