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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17941
Experience:  Over 16 years of computer experience, CISCO certified
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I have an amaazon kindle fire 7 4th gen that it just froze

Customer Question

I have an amaazon kindle fire 7 4th gen that it just froze in the off position I tried restarting holding the buttom for forty seconds and tried switching it on to no avail.
Submitted: 2 years ago.
Category: Mac
Expert:  Pete replied 2 years ago.
Hi there,
If pressing and holding the power button does not help, then try charging the Kindle for 30 minutes first and try again.
Let me know if you have any success...