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Need to upgrade from OS X yosemite 10.10.5 to at least
Need to upgrade from OS X yosemite 10.10.5 to at least 10.11 … read more
Randy Computer Tech
Randy Computer Tech
Internet Technology Consultant
High School or GED
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I am trying to restore Mavericks from Time Machine. I have
I am trying to restore Mavericks from Time Machine. I have done it before and then it went smoothly. Now the installation process stops with a message that the installation can't be completed. I do kn… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
How do I insert voice over in iPhoto, OSX 10.6.8, updates
I will also need to know if I can save it to a smart stick after I learn how to voice over.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I need to upgrade to OS X Mavericks. Mac OS X 10.6.8. None.
I'd like to be able to use my HBO Go, but I'm told I can't because I don't have the lastest version of Adobe Flash Player. I can't get it without getting Mavericks, right?… read more
Josh
Josh
10,450 satisfied customers
I have OS 10.6.8 on my MacBook Pro. I have Safari 5.1.10.
I have OS 10.6.8 on my MacBook Pro. I have Safari 5.1.10. Can I upgrade Safari AND will that affect any of my other applications? Don… read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
My MacBook (running OSX 10.6.8) is not accepting somethings
My MacBook (running OSX 10.6.8) is not accepting somethings that I try to access through Safari. I get messages "Your browser is not supported." I did create a problem some months ago when I tried to … read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
I'm running OS 10.7...want to upgrade to 10.9...do NOT want
I'm running OS 10.7...want to upgrade to 10.9...do NOT want Yosemite yet...found Mavericks installer online (at CNET?)...but installation blocked by 'Could not find installation information' bubble...… read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
I have a 2009 imac with mt lion I believe. I just bought a
I have a 2009 imac with mt lion I believe. I just bought a new MacBook so the numbers files I open on it are now no longer functional on the older Mac. No updates for numbers are available when I sele… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
Mac question. I just replaced my hard drive on an imac mid-2010.
Mac question. I just replaced my hard drive on an imac mid-2010. I used the original disks to get it going again. Now I can't upgrade anything. I'm stuck on OSX 10.6.8. I have an icloud account but it… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
I HAVE MAC OSX VERSION 10.6.8 I GET THE MESSAGE WHEN I TRY
I HAVE MAC OSX VERSION 10.6.8 I GET THE MESSAGE WHEN I TRY TO LOG ON MY BENK AC TO UP DATE MY SAFARI BROWSER ,HOW CAN I DO THAT?… read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
, I am Asgar. My macbook pro keeps freezing randomly every other minute. I was using the
Hi, I am Asgar. My macbook pro keeps freezing randomly every other minute. I was using the latest yosemite OS and after this problem, i clean installed Mavericks. However, installation failed. So i re… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Every morning when I come out to my computer I find out that Safari ha
Every morning when I come out to my computer I find out that Safari has shut down. What can I do to prevent that from happening? Also, is there a reliable place from where I can download Mavericks? It… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi Ashik, I have an Apple iMac 27", can't remember what
Hi Ashik, I have an Apple iMac 27", can't remember what year, but it was the one where they stopped including a built in CD/DVD drive. Anyway it now has the "No Entry" sign showing and nothing is work… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I want to install Mavericks on my 2009 desktop iMac. I had
I want to install Mavericks on my 2009 desktop iMac. I had previously upgraded to Snow Leopard OS 10.6.8. When I went to open the desk utility (to check for any problems before installing Mavericks) i… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
I've been using an app called Camtasia on my iMac. I use the
I've been using an app called Camtasia on my iMac. I use the app for creating/editing videos. In the past I've had some problems with lags while viewing clips on the timeline. It was frustrating, but … read more
Dustin
Dustin
Support Technician
10,142 satisfied customers
I have an apple laptop version 10.6.8. A new program I just
I have an apple laptop version 10.6.8. A new program I just purchased (Dragon) requires a version 10.7. Is there any way I can get my apple updated to a 10.7? Thanks!!… read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
I had a hard drive failure, replaced HD, replaced all files
I had a hard drive failure, replaced HD, replaced all files with manual backup, now Quark Xpress 7.5 does not work, it crashes when I open a document and try to delete text. I have reinstalled from my… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi I have a Macbook pro about three years old and have microsoft
Hi I have a Macbook pro about three years old and have microsoft word 2007 installed. I was cleaning out images from my folders (I'm a photog) for extra space an think I must have deleted something im… read more
Dustin
Dustin
Support Technician
10,142 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

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3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

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2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

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Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

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2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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