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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I need to access a document version I just saved over, please help.

Customer Question

Hi I need to access a document version I just saved over, please help.
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
Hi, I'm on a mac running 2011 word 14.0.0
Customer: replied 1 year ago.
Yes, let's try here
Expert:  Viet - Mac Tech replied 1 year ago.
I'm sorry, I'm not familiar with recovering overwritten files on mac computers, so let me open this issue to other Mac experts. Thank you.
Expert:  Mike replied 1 year ago.
Do not do any work on the computer or you risk really erasing it. Try Disk Drill and do a full scan: If possible I suggest you download it on a different computer, Then run it from a USB stick or other external drive. Did you try that?

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