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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 16073
Experience:  Several years of supporting Mac systems.
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Please help me get a GENIUS BAR appmt. Am hit by" error

Customer Question

please help me get a GENIUS BAR appmt. Am hit by" error 895 - system 32 , exe failure."
Our other computer, one I'm calling about, is virtually dead, and I'd like a genius to fix it; don't want to try myself, even with coaching.
Submitted: 2 years ago.
Category: Mac
Expert:  Jason Jones replied 2 years ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
You can schedule your Appointment at a Genuis Bar on the following page: https://getsupport.apple.com/Reservation.action?retail=Y
On the above-mentioned page, enter your location and click the blue Go button.
You will be given a list of Genius Bar locations near you. Choose your preferred location by clicking the "Choose Store" link. Log in with your Apple ID and follow the instructions on screen.
Once all that is complete, your appointment will be scheduled.
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason
Customer: replied 2 years ago.
Never got yr reply.
DID make Genius Bar appointment, via phone call to Fidelity.
Thank you. Bill Chapman
Expert:  Jason Jones replied 2 years ago.
Thank you. I sent my answer 90 seconds after you sent your question. I am glad to hear that you got it all working.

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