How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I cannot upgrade my adobe flash player. Apple tod me to call

Customer Question

I cannot upgrade my adobe flash player. Apple tod me to call you - Adobe. I'm loosing patience and have given you my phone number -if I don't hear from you - cancel this whole thing. Janice Cass(###) ###-####
Submitted: 2 years ago.
Category: Mac
Expert:  John T. F. replied 2 years ago.
Hi, I believe you've stumbled onto the wrong site. This is JustAnswer a third party support site. I can not offer telephone support but I can easily talk you through upgrading your version of Flash provided that a newer release is available to you. If you would like to continue, can you tell me the exact version of OS X you are currently running, please? Click the Apple logo in the menu bar at the top left of the screen Select "About This Mac" In the window that opens, look for the "Version" information. Please let me know what it says. Thanks,John
Customer: replied 2 years ago.
apple helped me - lease cancel my creedit card for $19.00, I couldn't get help from you.
Expert:  John T. F. replied 2 years ago.
Hi, actually you could have gotten help but I never heard back from you. You can access for account help or contact customer service directly via***@******.*** with any financial concerns. If you have additional questions in the future, however, I am here to assist. Thanks,John

Related Mac Questions