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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  worked as a Tech support Associate for Apple products
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Do not remember login and password ***** must have entered wrong

Customer Question

do not remember login and password ***** must have entered wrong information wish to reset log in and password
Submitted: 2 years ago.
Category: Mac
Expert:  Vinod Menon replied 2 years ago.
I am Vinod. I will try my best to help you resolve this issue.
Did you mean you forgot the password ***** your apple/icloud id?
Do you remember the apple ID?
Thank You
Expert:  Vinod Menon replied 2 years ago.
I believe you are looking to reset the password ***** your apple/icloud id, aren't you?
If you don't remember the apple/icloud id - the ID would be one of your email addresses. You would be able to retrieve your apple ID by using the following link from your computer
There, click on "forgot your apple ID?" link. Enter the information and see if you can retrieve your apple ID.
For resetting the password ***** your apple/icloud ID, please follow these steps. Go to the following link from your computer.
Enter the apple ID and click on next. Now you will have two options - email authentication and answering security questions. You may use the email authentication and try to reset the password.
Hope this helps. Let me know if you find any difficulty.