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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have connected my iphone 4 in the itune. And it says there

Customer Question

I have connected my iphone 4 in the itune. And it says there is a problem with your iphone.
Submitted: 2 years ago.
Category: Mac
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
To get started, I need to know what type of computer you're using. Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.   If it's a Mac, please check the OSX version as follows.   Click the apple sign at the top left of your screen, then click about this mac.  And then where it says version,  send that to me as a reply.
Also, when you say you have restored.. Did the restore complete successfully?
WHat's the current status of the iphone. What happens if you disconnect it form the computer and try to turn it on.
Thank you, ***** ***** look forward to your reply.
Dustin S.
Expert:  Dustin replied 2 years ago.
Hello again. I see t hat you viewed my response but you never replied to me.
Did you still need help with this issue?
Thank you,
Dustin S.

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