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Last year, plugging in my digital camera to my MacBook Pro caused iPho…

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last year, plugging in my...
last year, plugging in my digital camera to my MacBook Pro caused iPhoto to open and suggest downloading photos. Now, nothing. Currently using OS10.9.5 and iPhoto 9.5.1 (And do have iphoto preferences set to open iPhoto when camera plugged in) (and, camera opens iPhoto on my old MacBook OS 10.5.8, iPhoto '08 7.1.5)
Submitted: 2 years ago.Category: Mac
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7/2/2015
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 40,539
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your camera?
So when you plug in the camera, it does not show on the Desktop screen, or in Finder right?
Is the camera currently working with the old computer?
Does your MacBook Pro have a memory card slot in it?
Please reply at the box below. Thank you.
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Customer reply replied 2 years ago
Camera is an older - - Olympus, Camedia C-3030. Camera doesn't show on desk top or in finder. camera works with old Mac. MacBook Pro does have memory slot but won't fit the "old" SmartMedia card.
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
Did you update your Mac OS X version since last year? Do you remember the Mac OS X version on the Macbook Pro previously? Thank you.
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Customer reply replied 2 years ago
have not updated to Yosemite. I don't think I have upgraded since purchase.
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
I mean, did it come with 10.6, 10.7, 10.8, or 10.9 previously? Thank you.
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Customer reply replied 2 years ago
I believe it came with 10.9.5 (see original Question)
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
Sorry, I know in your original question, you said "Currently using OS10.9.5", but I'm not sure about the previous version. This is a very old camera, so it's not compatible with newer Mac OS X version. Can you get a USB memory card reader? And/or transfer photos from old computer to new computer with a USB drive? Thank you.
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Customer reply replied 2 years ago
It was compatible - - I may have upgraded iPhoto, can't remember. But camera did download to the new Mac, OS 10.9.5 less than a year ago. your suggestions are a large work-a-round. I think I will try some other things.
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
Sorry, so you are sure the Mac OS X version was 10.9 last year? Did you try all the USB ports on the Macbook Pro? Thank you.
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Customer reply replied 2 years ago
Yes, tried all USB ports, didn't upgrade OS in last year.
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
I'm sorry, this camera is about 15 years old, so I don't think it's compatible. Can you test connecting this camera to another computer with Mac OS X 10.9 (and/or 10.10)?
When you are available, please reply back at the box below to continue. Thank you,
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Customer reply replied 2 years ago
I'm not satisfied with solutions offered - - you may have advised how I could revert to the previous version of iPhoto, as I did "upgrade" to 9.5.1 back on 7/3/14 when I was invited to.
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
I'm sorry, I think it's not the issue with iphoto version, it's the mac os x version, can you test the camera on another mac os 10.9 or 10.10? Let me open this issue to other experts for any other suggestion. Thank you
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Customer reply replied 2 years ago
Thank you. I thought I ended this dialog already. Lets quit. Yes I'm not satisfied.
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,012
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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The Olympus viewer is supposed to work with that system: http://www.getolympus.com/us/en/software?utm_source=web&utm_medium=redirect&utm_campaign=redirect_software Let me know
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