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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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IPad and iPhone

Customer Question

iPad and iPhone
Submitted: 2 years ago.
Category: Mac
Expert:  Ashik replied 2 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Could you please explain your question a little more ?
Customer: replied 2 years ago.
I' tried for days and days to sign up but it keeps declining my card info. I call my card carrier and they say there is nothing wrong with card. Why does OurTime keep declining my credit card?
Expert:  Ashik replied 2 years ago.
Have you tried setting up the credit card on the OurTime from your PC ?
Customer: replied 2 years ago.
I can't remember
Expert:  Ashik replied 2 years ago.
Can you setup it from your PC please by visiting ? This will reflect on your iPhone/iPad as well.
Customer: replied 2 years ago.
I'll try but I don't have my laptop with me, but I'll try on my work computer
Customer: replied 2 years ago.
Site is block on work station
Expert:  Ashik replied 2 years ago.
Is there any way to get access to another PC ? This will help us to move to the right direction.
Customer: replied 2 years ago.
No, security here at the office is very strict. I'll try when I get home. Thanks for your help
Expert:  Ashik replied 2 years ago.
Add a bookmark of this page, add this page to your favorites list. So we can continue later.
Trying from another computer will help us to identify whether the problem is with your devices, card or with that site.
Let me know when you get access to a personal computer.