Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have activation code coming up on my iPhone and I bought
I have activation code coming up on my iPhone and I bought it second hand and don't the details and have no idea who I bought it off … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I have an IPhone 6 Plus that I replaced with a new IPhone
I have an IPhone 6 Plus that I replaced with a new IPhone 8Plus. My young grandson was using the IPhone 6 to play his games even through it no longer has service. The phone now will not power on, it s… read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
138 satisfied customers
The screen blacked out on my I phone 8 and still had 35%
The screen blacked out on my I phone 8 and still had 35% charge … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,020 satisfied customers
My IPhone 5s is disabled - and it says connect to ITunes,
My IPhone 5s is disabled - and it says connect to ITunes, which I have, but keep getting error OxE800015. I am not tech savvy, so make this simple!! … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
A water can leaked in my pocket getting my iphone wet, not
a water can leaked in my pocket getting my iphone wet, not screen now but vibrates when something comes in. hours later I have it in rice now. May I set up a genius appointment at Ridgedale for tomorr… read more
Josh
Josh
Mac Support
23,156 satisfied customers
My screen is dim with columns of lines, was not woking last
my screen is dim with columns of lines, was not woking last evening in top left corner, volume buttons on side don't work. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I can't log into my iphone 7 - there's a voice I haven't
I can't log into my iphone 7 - there's a voice I haven't asked for as well. It won't take my password ***** all. … read more
Jon
Jon
Bachelors Degree
905 satisfied customers
My iPhone-5 battery died. It will not hold a charge more
My iPhone-5 battery died. It will not hold a charge more than an hour or so. The device was working fine up to late Sat afternoon when I put it in my pocket where it stayed for about two hours. When I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,010 satisfied customers
I am having trouble lately with my iPad which in turn
I am having trouble lately with my iPad which in turn affects my iPhone. Whenever I go to my iPad it keeps popping up that I need Apple ID verification but then won't let me go through the process to … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Are the new iPhones really that great? can you give me your
are the new iPhones really that great? can you give me your reasons for spending the money to upgrade?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,020 satisfied customers
My iphone 5s went with me to Magic Mountain yesterday,
my iphone 5s went with me to Magic Mountain yesterday, worked most of day, but then a BLACK SCREEN - never dropped, was in my pants pocket, never wet - unless sweat or drops of water hit it...tried to… read more
Josh
Josh
Mac Support
23,156 satisfied customers
I just iPad last month. I was doing OK, now I can't get FACE
I just iPad last month. I was doing OK, now I can't get FACE Book up with half of the screen being black. I don't see an AP for Face Book. Help!… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,237 satisfied customers
My new iPhone 5S recently got absolutely soaked in my pants
My new iPhone 5S recently got absolutely soaked in my pants pocket as a result of a severe thunderstorm. Water got inside the actual phone and caused black to bleed out into the lower left corner and … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I bought an iPhone 4 in August, and as I was pulling it out
I bought an iPhone 4 in August, and as I was pulling it out of my pocket last night it slipped out of my pocket and fell. It was in a shock-absorbing case, but while it could have hit the ground in 99… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
my iphone 4 just went totally black and silent. It seems as
my iphone 4 just went totally black and silent. It seems as if it is dead, but i didn't have a low battery message first. It won't do anything when i plug it in to either an outlet or to the computer.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Im on Long Beach Island, NJ, riding out Huricane Irene. My
I'm on Long Beach Island, NJ, riding out Huricane Irene. My iPhone linked to XXX-XXX-XXXX has gone dead. Tried plugging it into this laptop, hoping to "sync" it, and NOTHING. The computer does not eve… read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
Hello there. I own an older model Mac Book - 2.2 GHz Intel
Hello there. I own an older model Mac Book - 2.2 GHz Intel Core 2 Duo running OS X 10.5.8. The computer has given me great service the last several years. Recently when I open the lid the screen does … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x