Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
134 satisfied customers
I keep getting message on an iPad 2 that my wife's iTunes
I keep getting message on an iPad 2 that my wife's iTunes account is not set up for family sharing. I want to share my iBooks with her I have enabled on both iPads. We are using same userids on iCloud… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a lot of music on my MacBook Pro that does not appear
I have a lot of music on my MacBook Pro that does not appear in my iPad 2 or IPhone 5S … read more
Pete
Pete
Engineer
Bachelor's Degree
2,960 satisfied customers
I have a new SE phone that I bought last month. The old
I have a new SE phone that I bought last month. The old phone no longer charged. I had a lot of pics on the old phone. The new phone does not back up since 5 gig bite are used up. I do not know how to… read more
Richard
Richard
Apple Software Engineer
49,275 satisfied customers
I purchase a 2T storage plan from Apple and set up Family
I purchase a 2T storage plan from Apple and set up Family Sharing, but I can not figure out how to get my family members' devices to use the shared storage for back ups. … read more
Jon
Jon
Bachelors Degree
839 satisfied customers
I am having two problems with Apple Music. I would like to
I am having two problems with Apple Music. I would like to have access to my old Playlists and I can't seem to get them on my phone. We will be traveling so I may not have cellular or wifi service to … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,029 satisfied customers
I have a Mac. I have 80 albums. I shared the 80 albums with
I have a Mac. I have 80 albums. I shared the 80 albums with my staff of 8 iPads. We found this did not work because if you do not have wifi the shared albums are not full resolution. Question 1: can y… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have used Just Answer several times before. I have another
I have used Just Answer several times before. I have another problem this one on iPhoto and being on Mac I wonder if a Mac specialist is available now, preferably the person who helped me last time al… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
To Michelle only - I am going to get my wife the new IPhone
To Michelle only - I am going to get my wife the new IPhone 6. She is worried that she will loose all her photos. When I got mine I had to "convince" them to transfer mine as they said they were not s… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I am having a problem sharing a calendar with my wife via iCloud.
I am having a problem sharing a calendar with my wife via iCloud. I have a mac and use the latest version of OS. She has an iPad and iPhone. We are trying to set it up so that we can have a shared fam… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My question is as follows......We have a imac as our home computer.
My question is as follows......We have a imac as our home computer. We have had 2 ipods running off the computer. When running Itunes we have been using the same apple ID but just syncing the ipods wi… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Question 2... So we have two macbooks and a time capsule that
Question 2... So we have two macbooks and a time capsule that stores backups and also has some space devoted to media storage. We have 15,000 family photos/videos (lots of unneeded stuff that will dwi… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have purchased new iphones and ipads for my family but only
I have purchased new iphones and ipads for my family but only have one itunes username and password. I have two iphones and they are the same account. However, I bought my wife a new 4s and would like… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
We share an itunes id in our family so we can share the apps
We share an itunes id in our family so we can share the apps and music. I have 2 iPhones and I am setting up icloud - on my wife's phone i set up a new @me address but that address is now used for my … read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
Hi, My names Tim. I have 2 ipods - one for me and one
Hi, My name's Tim. I have 2 ipods - one for me and one for my wife. She runs hers off her computer and I run mine off mine. We download a lot of audiobooks. I haven't had any luck trying to sync my ip… read more
J.Consults
J.Consults
Senior Consultant
MBA
57 satisfied customers
My problem is synching my iphone calendar and contacts to my
My problem is synching my iphone calendar and contacts to my iMac desktop calendar and address book. My wife has a mobile me membership ([email protected]) and I have had a sub-membership under hers fo… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My wife and I have an iMac each with our own user account set
My wife and I have an iMac each with our own user account set up on it. I want to be able to download music and share it with my wife and vs versa. Can we have our own itunes library on our user accou… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x