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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Recently I was hacked so I changed my password. Since then,

Customer Question

Recently I was hacked so I changed my password. Since then, half (and I'm never sure which "half" of my mail goes into recently deleted. I've gotten used to checking there first and returning the mail to "new mail". Also, recently I was not able to download some pdf documents whereas others I've downloaded easily. Am I still suffering from the 'hacker's mess?
Submitted: 2 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's your Mac OS X version, such as 10.6, 10.7, 10.8, etc.?
Is there any error or message when downloading some pdf documents?
Please reply at the box below. Thank you.