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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Have a Mac Pro and have an external HDD (NTFS) attached but

Customer Question

Have a Mac Pro and have an external HDD (NTFS) attached but the Mac doesn't see the drive even after repeated restarts.
Submitted: 2 years ago.
Category: Mac
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

My name is Jason. I look forward to helping you today.
I will need a little bit of information before we begin.
1) Has the drive ever worked on the Mac?
2) How old is the drive?
3) Does the light on the HDD turn on when plugged in?
4) Does it sound like the HDD is spinning when plugged in?
I will be standing by.
Thank you,