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Have a Mac Pro and have an external HDD (NTFS) attached but…

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Have a Mac Pro and...
Have a Mac Pro and have an external HDD (NTFS) attached but the Mac doesn't see the drive even after repeated restarts.
Submitted: 3 years ago.Category: Mac
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Answered in 45 minutes by:
6/13/2015
Mac Support Specialist: Jason Jones, Mac Technician replied 3 years ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 19,460
Experience: Several years of supporting Mac systems.
Verified





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
My name is Jason. I look forward to helping you today.
I will need a little bit of information before we begin.
1) Has the drive ever worked on the Mac?
2) How old is the drive?
3) Does the light on the HDD turn on when plugged in?
4) Does it sound like the HDD is spinning when plugged in?
I will be standing by.
Thank you,
Jason
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