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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11193
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Every so often I get a "blocked plug-in so videos cannot be

Customer Question

Every so often I get a "blocked plug-in so videos cannot be played--I download the current version of ADOBE FLASH and yet problem persists--IS THERE A SIMPLE PROCESS TO SOLVE THIS PROBLEM--VERY ANNOYING AND IT HAPPENS AGAIN AND AGAIN. Thanks, ***** *****
Submitted: 2 years ago.
Category: Mac
Expert:  Ashik replied 2 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Yes, you have to uninstall the old flash player first and then reinstall a fresh version.
First uninstall the old flash player completely using this utility :
(Download the flash player uninstaller from the above link, open it and uninstall flash player)
After that, download and install latest version of flash player from here :
Close Safari (or all browsers) before reinstalling flash player. After installing flash player, open Safari/browser.
Please let me know if that didn't work, so we can continue troubleshooting.