Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My Apple ID is disabled. How can I fix it, Apple ID is
Apple ID and password ***** working but then when I try to use an app or update it says disabled… read more
Mr.Med
Mr.Med
1,282 satisfied customers
To many things wrong with my Apple Air and my I-Phone 8plus,
To many things wrong with my Apple Air and my I-Phone 8plus, including highly infected computer, iCloud not connected, password ***** working, mail not going to MAIL icon, I have to go to AOL to retri… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
144 satisfied customers
I want to buy iphone8 but lady on the phone was unable to
I want to buy iphone8 but lady on the phone was unable to get me Apple ID and password ***** will send me the e-mail needed to purchase the phone... why can't I gat a Genius Bar appointment to set-up … read more
Justin Johnson
Justin Johnson
Owner
2,607 satisfied customers
I am sign up for an. Apple I Phone class tomorrow, Feb 15th
Apple I Phone class tomorrow, Feb 15th art the Lynnwood store. I 'M UNABLE TO COME on that date at that time. I need to reschedule. Delores ****** … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My husband purchased an iPhone 7 last March, since December
My husband purchased an iPhone 7 last March, since December he has not been able to access his text messages. His is business phone and it has caused numerous problems with him not seeing the messages… read more
Justin Johnson
Justin Johnson
Owner
2,607 satisfied customers
My iphone 8 which is about two months old won't turnon nor
My iphone 8 which is about two months old won't turnon nor can i charge the battery … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I can't explain without physically showing someone. I need
I can't explain without physically showing someone. I need an appointment with an apple tech but can't apply through ordinary channels because my Apple ID is the problem. When I try to set up a new Ap… read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
Tech tried to help me over the phone & PC, no success. phone
Tech tried to help me over the phone & PC, no success. phone still frozed on the apple symbol. We backed up, updated whatever else we did with Ayashia lost her when we were updating and backing up, si… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an appointment for Monday at your store at 10.45. I
I have an appointment for Monday at your store at 10.45. I cannot make that time. Could I have Tuesday instead.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have already talked to Applecare at length. They could not
I have already talked to Applecare at length. They could not help me. Please set up an appoinment for me at Chestnut Hill Tuesday morning ending before 12.. My problem is that my desktop keeps freezin… read more
Expert
Expert
Freelance IT Engineer
Master's Degree
1 satisfied customers
I am trying to make an appointment at the Boca store. The
I am trying to make an appointment at the Boca store. The apple ID and passwords have gotten all mixed up. Some were set to my deceased wife's account and I don't have them. Can't I make an appointmen… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
31 satisfied customers
need to make an appointment at the NYC 14th street store to
need to make an appointment at the NYC 14th street store to repair or exchange my cell phone. Spent two hours yesterday with customer service and then went to Verizon store and told me I have to go to… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
did download requested by apple. locked up Ipad. took to where
did download requested by apple. locked up Ipad. took to where purchased and was told only solution was to clear it completely which they did. now have brought it back up and get to windows. go to app… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I want to make an appointment, one on one, at the Charleston
I want to make an appointment, one on one, at the Charleston Store regarding my i-pad. Possibly next week, 12 or 13th of March.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
I have 3 year old I Phone 3. It suddenly cannot receive or
I have 3 year old I Phone 3. It suddenly cannot receive or make calls, the phone says it needs repair. Apple tech told me to have the battery replaced at the Apple Store. What does it cost, and do I n… read more
Jeremy
Jeremy
1,344 satisfied customers
My iphone 3G had quit working and has a dark screen and no
My iphone 3G had quit working and has a dark screen and no responees. I know that you can use iTunes to fix it . Would you please explain h0w I can use i tunes to unloc or reactivate the phone.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Want to make an appt. for 5th Ave. store-around 6 00 p.m. Jan.
Want to make an appt. for 5th Ave. store-around 6:00 p.m. Jan. 16. Was told to contact iForgot.apple.com, where I was told this address didn't exist. I have an iPhone and Mac. This is no way to treat … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I was told by the Apple computer store to make an appointment
I was told by the Apple computer store to make an appointment and to bring my iphone to the store.… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x