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MacBook crashed while trying to download High Sierra OS.
MacBook crashed while trying to download High Sierra OS. … read more
TD White
TD White
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Ok. MacBook Pro 15" core2 late 2007 modelRunning snow leopard
Ok. MacBook Pro 15" core2 late 2007 model Running snow leopard working fine today. Went to sleep and then died. Isn't coming back on. Have tried resetting SMC and PRAM. Here's where it gets really wei… read more
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my macBook pro turns on but the screen is black. Is this a
my macBook pro turns on but the screen is black. Is this a hardware problem or is there something i can do to try to reset something?… read more
John T. F.
John T. F.
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I have a 17" macbook pro, about 6 years old. Today it froze
I have a 17" macbook pro, about 6 years old. Today it froze up so I forced shut down. Now when I turn it on, after the screen goes grey and you hear the welcome chime, it goes black again and the chim… read more
Brad
Brad
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The curser on my Mac laptop is frozen in the upper left hand
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John T. F.
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My Macbook Pro suddenly has a black screen, whether awakening
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my 2007 macbook has a black screen, though it sounds like it
my 2007 macbook has a black screen, though it sounds like it starts up. any ideas? I have tried force quitting, turning it off and restarting it. and control alt delete. still black.… read more
Mac Tech
Mac Tech
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I restarted my Macbook after a software update and when the
I restarted my Macbook after a software update and when the computer came back on, it is on a blank white screen. In the middle of the screen, there is a file-folder icon flashing repeatedly. How do I… read more
Daniel
Daniel
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High School or GED
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I have a white Macbook 10.6. When I turn on the computer, the
I have a white Macbook 10.6. When I turn on the computer, the screen comes up for a second and then turns off. In stays black. When I press keys it comes on for a second and then goes back to black. H… read more
Claws224
Claws224
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I have a Macbook Pro -when I turn on power, I hear the chime,
I have a Macbook Pro -when I turn on power, I hear the chime, but after sometime it locks up. I have no CD available on this as it was damaged over two years ago. Is there anyway I can bypass the star… read more
Ashik
Ashik
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Have a new macbook pro. was installing windows7 in boot camp
Have a new macbook pro. was installing windows7 in boot camp and it would not install. can't remove disc and turning machine off with power button just trys to install windows again which it can't.… read more
The Mac Daddy
The Mac Daddy
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when I push the start button to start my macbookpro I get only
when I push the start button to start my macbookpro I get only the apple screen with the twirling gear below it. It doesn't advance beyond that point. what's going on?… read more
OSXpert
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My MacBook pro wont start. Ive tried all the fixes, it sounds
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Mary
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Hi, my macbook pro screen when booting up will not come on,
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I have a 17 Macbook Pro, 2.6 processor, first generation of
I have a 17" Macbook Pro, 2.6 processor, first generation of touchpad gestures. Yesterday was working fine, put it to sleep with Power + S, got home wouldn't wake. Forced power down by holding power b… read more
Mike
Mike
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When I try to start up, the screen remains black & it starts
When I try to start up, the screen remains black & it starts a constant series of beeps that arrive 3 at a time acompanied by an inside light blinking on the front right lip of my Mac. This light sits… read more
Daniel
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I usually keep my macbook pro pluggen in. However last night
I usually keep my macbook pro pluggen in. However last night I used it unplugged, and then turned it off. Today, I plugged ther charger in but, cannot get it to turn on. I have an orange light on the … read more
Rob
Rob
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When we power up our MacBook the white light on the right side
When we power up our MacBook the white light on the right side of the base illuminates but the screen remains black - any suggestions?… read more
Claws224
Claws224
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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