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We left the I pod connected to the computer all night and when
We left the I pod connected to the computer all night and when we went to check on it all our music was gone, what can we do… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I had a virus and lost all my files. How do I get my songs
I had a virus and lost all my files. How do I get my songs back? I downloaded ITunes but it does not recognise my i-pod and none of my music is there… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
My I Pod all of a sudden shows the language Chinese or Japanese
My I Pod all of a sudden shows the language Chinese or Japanese in my menu. I want English. Also I would like to eliminate all of the songs on my I POd and re sync… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I "lost" about 2000 songs off my i tunes library after trying
I "lost" about 2000 songs off my i tunes library after trying to download one of my CD's to it. I'm old (51) so I still buy CD's, they don't disappear in cyberspace. Most of these 2000 songs were down… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
I put a song on my I pod and now every song is full of static.
I put a song on my I pod and now every song is full of static. There has been no trauma, water or any damage doneto it. I tried different headfones too, It was fine before I added the song,… read more
Adam
Adam
High School or GED
25 satisfied customers
Lost my hard drive. How do I get songs on my I-Pod Classic
Lost my hard drive. How do I get songs on my I-Pod Classic onto hard drive without losing them or re-installing them? Most of these are from CD's I own...not from I-tunes.… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
I have an I-pad. The I-pod App has stopped showing a list of
I have an I-pad. The I-pod App has stopped showing a list of my downloaded songs. I can't choose which downloaded song I want to play. It only shows a large screen picture of each song. I want the lis… read more
Jason Jones
Jason Jones
AAS Information Technology
12,012 satisfied customers
I have a classic I pod 4 yrs old 80 mg I had over 7 thousand
I have a classic I pod 4 yrs old 80 mg I had over 7 thousand songs and some movies and books on on there.My I pod got a Red circle with an X in the middle so I went to your web site to fix it.I had ev… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
First off I had over 500 songs on my MacBook Masterlist of
First off I had over 500 songs on my MacBook Masterlist of songs and now that's down to 200. So how can I locate and recover the lost songs. Second, in looking at Purchased in the I-tunes store I foun… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
i brought my Del lap top to a computer store to have them move
i brought my Del lap top to a computer store to have them move my I Tunes from an old lap top to this one. i do not have any of my play lists, but there are some of the songs in itunes on the lap top.… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
HI ... I recently got a virus in my computer. I had backed
HI ... I recently got a virus in my computer. I had backed up all my songs from I-Tunes. Now I have a new laptop, and I have authorized this computer for my I-Pod. All the songs are in I-Tunes, but I … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
My hard drive had to be wiped out and I lost my I Tunes library.
My hard drive had to be wiped out and I lost my I Tunes library. Now when I hook up my I-pod it wants to erase my songs because an I-pod can't belong to two libraries. How do I transfer the songs on m… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
Alright so heres what happened. For some reason my computer
Alright so here's what happened. For some reason my computer made me uninstall and then re-install iTunes (I think it was because I was getting the 9.0 version). Anyways, After I reinstalled it, I los… read more
Ashik
Ashik
Master's Degree
9,975 satisfied customers
I have purchased many songs on i tunes a while back - they
I have purchased many songs on i tunes a while back - they are showing on my purchases in the account - I just got a new i pod - how do I get the songs back in my library since I purchased them. I hav… read more
Tom
Tom
3 years college
672 satisfied customers
i somehow lost tunes on my pod. found them again on an external
i somehow lost tunes on my pod. found them again on an external hard drive, i want to know how to retun tunes safely to the pod. the drive is lacie at drive #6 [email protected]… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
how to find password for i pod serial #ym912azo3qu NANO. to
how to find password XXXXX i pod serial #ym912azo3qu NANO. to download songs from i tunes to mac book pro… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My kids I pod just keeps saying do not disconnect; & has for
My kids I pod just keeps saying do not disconnect; & has for days at a time she has now lost over $500.00 in songs is ther any way to get them back?… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
My ipod library was on my laptop and not sure what has happened
My ipod library was on my laptop and not sure what has happened but now when I am in my I-tunes account and click on a song, it says the file/song can't be found and it appears there are over 1,000 so… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

9,021 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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