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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8997
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My I pod has lost all but one song

Customer Question

My I
pod has lost all but one song
Submitted: 2 years ago.
Category: Mac
Expert:  Mike replied 2 years ago.
Hold the Sleep and Menu buttons together until you see the Apple Logo or it shuts off, then turn it back on. Let me know.
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Mike replied 2 years ago.
What model iPod is it? Do you have your music also in iTunes on your computer?
Customer: replied 2 years ago.
Yes Ihave a lot of I tunes on my computer
Expert:  Mike replied 2 years ago.
What model iPod?
Customer: replied 2 years ago.
I do not know but this is the # *****
Expert:  Mike replied 2 years ago.
Ok if the music is on your computer in iTunes just plug it back in to your computer open iTunes and resync it
Customer: replied 2 years ago.
I am not very good with this but I will try
Expert:  Mike replied 2 years ago.
Ok let me know if you need help
Customer: replied 2 years ago.
I can not do this. Thanks but Iam not able to do this. What will I get charged?
Expert:  Mike replied 2 years ago.
I offered to connect and do it for you.
Customer: replied 2 years ago.
idon't want to spend the money . what would the total be?
Expert:  Mike replied 2 years ago.
I have no access to your account please click the Help link at the bottom of the question page or email***@******.*** and the Customer Support department will correspond with you directly to assist you.