Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
What are possible reasons why a 4 year old iPad can't be
what are possible reasons why a 4 year old iPad can't be powered on regardless of what cable charging I use; what causes a 5 year old macAir keyboard to buckle up and not turn on regardless of a fully… read more
Ashik
Ashik
Master's Degree
9,963 satisfied customers
I have an Intel aluminum iMac, mid 2010, 21.5 inch, Model A
I have an Intel aluminum iMac, mid 2010, 21.5 inch, Model A 1311, EMC 2389, 3.06 CPU and 8 GB RAM. I have a clean install of OS X 10.6, Snow Leopard. I use an older white plastic Apple Keyboard (Wired… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have that white screen on startup with the blinking folder with the ? I own a 2011 MacB
I have that white screen on startup with the blinking folder with the ? I own a 2011 MacBook Pro & iOS 10.6. What can I do to get the computer to start up & read the operating system? Help!… read more
Ashik
Ashik
Master's Degree
9,963 satisfied customers
I tried to upgrade my MacBook 2.16 mod A1181 and it worked
I tried to upgrade my MacBook 2.16 mod A1181 and it worked fine until I lost safari.in trying to download safari I got a white page and nothing else . Saw some buttons depression sequences but can't f… read more
Ashik
Ashik
Master's Degree
9,963 satisfied customers
MacBook Pro 2010 froze. Showing black screen with a ball in
MacBook Pro 2010 froze. Showing black screen with a ball in the middle. The ball doesn't move. The fans are working. None of the keys work. Closing the lid changes nothing.… read more
Daniel
Daniel
145 satisfied customers
I have an iMac OS X and when I turn it on, the loading screen
I have an iMac OS X and when I turn it on, the loading screen comes up, and I can hear the fan working, but then it just stays there. I have waited hours and nothing happens. Is there anything I can t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
I have a desk top Imac computer and was on it the other day
I have a desk top Imac computer and was on it the other day and the screen went white and now I can't get it to do anything. I shut it down and turned it back on and all I get is a white screen.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
My mac desktop, which runs on snow leopard 10.6.3 wont boot
My mac desktop, which runs on snow leopard 10.6.3 won't boot up. The computer makes a whirring noise, like it is trying to turn on, but that's it. The screen stays dark. I have turned it off and retri… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have a mac book pro. Everything was working fine, until yesteday
I have a mac book pro. Everything was working fine, until yesteday when I tried to start up the computer. The white led light in on and I can hear the starting sound but the screen is balck and the ke… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
My six year old Power Mac G5 will not complete start up. I get a start up tone then Grey
My six year old Power Mac G5 will not complete start up. I get a start up tone then Grey Apple logo and the Progress indicator spins... then it stays like that for couple of minutes, shuts down, then … read more
Ashik
Ashik
Master's Degree
9,963 satisfied customers
Hi. I have Mac OS 10.4.11. It has about 63/150 gb left
Hi. I have Mac OS 10.4.11. It has about 63/150 gb left on the hard drive. Lately it seems to be fairly slow, and I'm seeing the rotating colored beach ball a lot. Do you have any suggestions for maint… read more
Ashik
Ashik
Master's Degree
9,963 satisfied customers
My keypad (wireless) and magic mouse are both not being recognized
My keypad (wireless) and magic mouse are both not being recognized by our iMac. I can't do anything. I tried powering down but nothing seems to work.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My G5 will not startup. When I press the power on button it
My G5 will not startup. When I press the power on button it lights for a second then goes out. The machine starts to spin then goes quite. If I let it sit for awhile (5 minutes or longer) I can here t… read more
Ashik
Ashik
Master's Degree
9,963 satisfied customers
When i turn on my iMac G5 (2006 model) , the fan runs really
When i turn on my iMac G5 (2006 model) , the fan runs really loud after about 30 seconds, there is no startup chime, and the screen doesn't light up/no video, but the white operating light comes on so… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I have an old CRT slot loading Fireire iMac. Ever since I
I have an old CRT slot loading Fireire iMac. Ever since I reset PRAM when I push the power button the computer starts and beeps, the hard drive spins up then it powers down. I have removed the battery… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
My iMac G5 wont start. It was in screensave mode, when the
My iMac G5 won't start. It was in screensave mode, when the fan suddenly went on full power and the screen went dark. It wouldn't respond to mouse or keyboard, so I shut it off with the power button. … read more
MarcusTheMacGenius
MarcusTheMacGenius
Bachelor's Degree
36 satisfied customers
Last night our iMac just went black. My daughter was on the
Last night our iMac just went black. My daughter was on the internet on one of her normal sites (Jonas Brothers to be exact) when some kind of warning came up and a few minutes later the computer just… read more
Eric C
Eric C
Bachelor's Degree
2 satisfied customers
Good afternoon. My imac suddenly quit today and wont
Good afternoon. My imac suddenly quit today and won't do anything.When I try to power up I get nothing and when I hit the button again the white light just flashes once or twice. *ny ideas on what has… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x