Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My Skype keeps disconnecting after 15 seconds no matter who…

Customer Question
my Skype keeps disconnecting after...
my Skype keeps disconnecting after 15 seconds no matter who i call
Submitted: 3 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 16 minutes by:
6/3/2015
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 3 years ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 7,080
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Which operating system are you running and the version of Skype?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $24 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My ipad cannot pull up internet it keepes asking me for the
my ipad cannot pull up internet it keepes asking me for the password ***** use the same opaas word fro the phone and i pad i amm trying to get you on phone and it disconnects me each time i call after… read more
N Nguyen
N Nguyen
Davenport University Instructor
Master\u0027s Degree
1 satisfied customers
I have an iMac computer which is running "High Sierra". I've
Greeting ~ I have an iMac computer which is running "High Sierra". I've just installed the latest version of Skype which doesn't work properly. Every time I try to call out, I receive the following me… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I have an iPhone 7_ purchased last October, 2016.. I have
I have an iPhone 7_ purchased last October, 2016.. I have skype on the phone and I know , I know, it is not your product but when I go to the Microsoft store they know nothing about my phone.....so ye… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
784 satisfied customers
When making video calls from my MacBook the call doesn't go
When making video calls from my MacBook the call doesn't go through, and I keep getting a message that reads "Internal Error." What's going on? Sheldon Shores Account name: "klasrad" … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
What do I do to restore the sound? This problem only occurs
What do I do to restore the sound? This problem only occurs in my games. Otherwise, I have sound on skype, FB and email. I don't know what causes the sound to go out. Can you tell me what todo? Thank … read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
I need to know, first of all, if it is possible to have a
I need to know, first of all, if it is possible to have a support by phone in French, Spanish, English or Italian?… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I installed Skype on my iPad. I use it to call - USING the
I installed Skype on my iPad. I use it to call - USING the DIALER - to my Mother and other remote family who don't use Skype. Very suddenly last week I could not hear the ringing (after I dialed) but … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
New to Skype on Mac. When I open Skype, I see menus /File/Edit/View/Contacts/Con
New to Skype on Mac. When I open Skype, I see menus for Skype/File/Edit/View/Contacts/Conversations/Window/Help. The Skype guide says that when I click on a contact, I should see a screen which shows … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have Skype on my ipad but when I try to connect it says "call
I have Skype on my ipad but when I try to connect it says "call ended" and doesn't connect. When my daughter try's to connect with me I can see and hear her but she doesn't see me what is the matter?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have recently purchased an i mac computer, but upon trying
I have recently purchased an i mac computer, but upon trying to set up a Skype account I can get no response on the voice test call.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Lately when i call my girlfriend in romania skype keeps
hello, lately when i call my girlfriend in romania skype keeps hanging up and reconnecting every few seconds, other times it works fine. also when we do have a lasting connection sometimes we have sou… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
I have a Mac laptop running 10.6.8. Skype quit. Ive tried
I have a Mac laptop running 10.6.8. Skype quit. I've tried 15 times to reinstall. Sign keeps reappearing that "Skype quit unexpectedly" I'm dependent on skype to communicate several times a day with a… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I get crazy sex calls from strangers all the time even though
I get crazy sex calls from strangers all the time even though my privacy settings are set to accept calls and chats from people on my list only. What can I do to stop this?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have skype installed on my iphone. I initially got the free
I have skype installed on my iphone. I initially got the free first call to work. Now, sitting in my wifi equipped home I attempted to call a land line number in france(I just bought unlimited calls t… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a gearhead camera for my MAC 10.5.8. Using it with
I have a gearhead camera for my MAC 10.5.8. Using it with Skype, the video starts out photographing me, but then suddenly goes off after 15 seconds and says the video is being used by another applicat… read more
Scott, The Computer Man
Scott, The Computer Man
Bachelor\u0027s Degree
51 satisfied customers
daniel, I have used Skype successfully for more than a year,
daniel, I have used Skype successfully for more than a year, mostly to call my wife in Switzerland, at both her Skype name"jufer rita" and her home phone land line. She has also called me many times. … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have reloaded the Skype program (Ver. 2.8.0.722) now several
I have reloaded the Skype program (Ver. 2.8.0.722) now several timess. The most recent was about 20 min. ago, 1/29/10 @ 6:20 pm. When I try to open Skype, I see my address list. I have tried to use th… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I have downloaded SKYPE so that I can get the service back.
I have downloaded SKYPE so that I can get the service back. I am a 90 year old novice at this. It seems that I keep getting the run around, Impossible instructions. I would like to be reinstated so th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x