How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jins M. N. Your Own Question
Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2563
Experience:  Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
Type Your Mac Question Here...
Jins M. N. is online now
A new question is answered every 9 seconds

I need to set a new password ***** Apple won't let me, nor can

Customer Question

I need to set a new password ***** Apple won't let me, nor can I log onto I cloud
Submitted: 2 years ago.
Category: Mac
Expert:  Jins M. N. replied 2 years ago.
If you can't remember your Apple ID Password, or want to change it, use the password ***** process at
Follow these steps to change your Apple ID Password:
1) Go to and click Reset your password.
2) On the next page, enter your Apple ID Name and click Next.
3) Authenticate by email or by answering the security question.
4) By following the emailed link or answering the security question, you'll be presented the option to reset your Apple ID password.
Now you can use the new password.