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I have an ipad (2013) with ios 6.1. A message has popped up
I have an ipad (2013) with ios 6.1. A message has popped up on Safari that says "Your Apple device has a virus. Apple IOS Alert ! Pegasus (Spyware) activated." And it gives the phone #1-***-***-****. … read more
Shefin
Shefin
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Engineering Diploma
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Message on Mac says it is infected with a virus. What do I
Message on Mac says it is infected with a virus. What do I do … read more
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Shefin
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My wife's I pad has a message popped up that says call apple
My wife's I pad has a message popped up that says call apple support at 1-888(###) ###-#### Is this a legitimate notice. P.S. the I pad is locked up and can't do anything with it . … read more
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IMac flashed multiple pages saying it was infected. Said to
iMac flashed multiple pages saying it was infected. Said to call(###) ###-####for apple support. Address was hyrmv.bid. How should I proceed? … read more
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On my MacBook I got this pop ups saying my LP is infected
On my MacBook I got this pop ups saying my LP is infected and I should contact Apple … read more
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I have an Apple ipad (older molder). I was researching on
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My safari browser got infected, some type of adware or
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Upon clicking on macbook safari and then youtube, screen displays
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Michelle
Michelle
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Daniel, my Safari is locked up due to . I have already
Hi Daniel, my Safari is locked up due to https://softwareupdaterlp.com . I have already forced quit multiple times and shut down my laptop. When I restart, all old windows reopen but are innaccesible … read more
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I am using a Mac Book Pro with Yosemite. I suddenly received
I am using a Mac Book Pro with Yosemite. I suddenly received a FBI notice that my browser was blocked for non specified reasons. To unblock it will cost $1000.00 Is this valid or a scam or possibly a … read more
Michelle
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Bachelor's Degree
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I had the same issue with Safari being frozen on the page that
I had the same issue with Safari being frozen on the page that states Safari Alert Suspicious activity. Might have been detected major security issue and lists a number in there to call. I've tried cl… read more
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My Mac Pro screen move on its own to the right, very often.
My Mac Pro screen move on its own to the right, very often. Any recommendations? Thank you, Juan… read more
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Michelle
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Bachelor's Degree
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My safari froze it says "detected security error due to suspicious
My safari froze it says "detected security error due to suspicious activity" i cannot open any pages and i've restarted the computer a few times, what shall I do?… read more
Michelle
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A scam has locked my safari browser. Wants me to call to eliminate
A scam has locked my safari browser. Wants me to call to eliminate virus. How do I clear this problem?… read more
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I just erased a macbook pro and reinstalled the OS, but now
I just erased a macbook pro and reinstalled the OS, but now when I open Safari, it says "Safari can't open the page 'www.google.com' because the server where this page is located isn't responding." I'… read more
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Michelle
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My IPad went dead overnight and my safari password XXXXX lost.
My IPad went dead overnight and my safari password XXXXX lost. Can it be retrieved, or do I need to set up a new one and if so, how do I do that… read more
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My 17" MacBook Pro's screen started flickering when watching
My 17" MacBook Pro's screen started flickering when watching a You Tube's episode of Wheeler Dealers on FireFox. Then it froze the computer. I turned off my mac by pushing the power button and holding… read more
Johnny  Mack
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my iphone 3G was frozen so i tried to turn it off. the phone
my iphone 3G was frozen so i tried to turn it off. the phone has now been frozen on the slide to turn phone off or cancel screen for about an hour. i connected the phone to itunes through my computer … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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