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My Mac won't turn on I get the circle with a slash through…

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My Mac won't turn on...
My Mac won't turn on I get the circle with a slash through it
Submitted: 3 years ago.Category: Mac
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Answered in 15 minutes by:
5/19/2015
Mac Support Specialist: Mike, Mac Medic replied 3 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,012
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Do you know what system version it was running or what model Mac it is?
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Mac Support Specialist: Mike, Mac Medic replied 3 years ago
Restart the computer and immediately hold the Shift key until you see the Apple Logo. This is called Safe Boot and it will attempt repairs. If you get to the login screen put in your user/pass then when it boots up, restart the normal way. Let me know what happens after.
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