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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My hotmail account is not working right., despite spending

Customer Question

My hotmail account is not working right., despite spending an hour on the phone with tech support. I had to change my password ***** week and currently receive emails but can't send them out.
Adrienne Amundsen
Submitted: 2 years ago.
Category: Mac
Expert:  Jason Jones replied 2 years ago.
Hello, Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)? I look forward to your response.Thank you,Jason
Customer: replied 2 years ago.
Thanks-- I'm on outlook/hotmail. Have updated password ***** settings, just tried doing so on the incoming mail setting but don't know much about that.
Expert:  Jason Jones replied 2 years ago.
Thank you for the update.May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.