Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I reset and completely wiped my Mac book air however when re
Hi. I reset and completely wiped my Mac book air however when re downloading Mac OS High Sierra it was saying it coudn't connect. So I went onto the apple support link in the desk utility setting. How… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
My mackbook air keeps showing a white screen with a question
My mackbook air keeps showing a white screen with a question mark showing in a grey folder.… read more
Ashik
Ashik
Mac Technician
Master's Degree
13,999 satisfied customers
I have a 2006 MacBook - getting nothing but flashing question
I have a 2006 MacBook - getting nothing but flashing question mark folder. I've tried every start up button combination except for holding down the T, which now is showing me a big fire wire symbol fl… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I attempted to turn on my mac desktop and all that appeared
I attempted to turn on my mac desktop and all that appeared was a blank white screen with a blinking file folder with a question mark in the middle and nothing e;se and no response to any key or to a … read more
Dustin
Dustin
Support Technician
8,081 satisfied customers
Hi, I have an old mac mini 1.4ghz running on Tiger, when I
Hi, I have an old mac mini 1.4ghz running on Tiger, when I boot it up it only shows a grey screen with a flashing folder in the center showing an old mac symbol and question mark, any ideas on how to … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
when restarting our iMac, I get a grey screen with a flashing
when restarting our iMac, I get a grey screen with a flashing file folder question mark. The computer will not respond to any key commands.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My MacBook pro froze, so I turned the power off. During start,
My MacBook pro froze, so I turned the power off. During start, in the middle of a blank white screen I see a grey folder with a question mark. What should I do?… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
Ok so i have actually 2 problems on 2 different macs | this
Ok so i have actually 2 problems on 2 different macs :| this one is my mac book pro 17" core 2 duo2.4 GHz with 4 gigs of ram. I recently got rid of my linskys router and got an airport extreme :) movi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a mac laptop and now when I am trying to switch it on
I have a mac laptop and now when I am trying to switch it on it has a white/grey screen and a flashing folder with a question mark. I urgently need it to work. Could you please help.… read more
Ashik
Ashik
Mac Technician
Master's Degree
13,999 satisfied customers
My Mac Book screen, upon restarting, just stays grey and flashes
My Mac Book screen, upon restarting, just stays grey and flashes a file folder icon w/a question mark in white on it, and I can hear something "churning" inside.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an I mac desktop. Everytime I turn it on it will come
I have an I mac desktop. Everytime I turn it on it will come to a white screen and will have a folder that will flash a smiley face and question mark. How do I fix this?… read more
Ruben G.
Ruben G.
Vocational, Technical or Trade Scho
76 satisfied customers
i am having trouble rebooting my 2007ish MacBook. When I got
i am having trouble rebooting my 2007ish MacBook. When I got back from a three week vacation and started the computer it flashed immediately a folder with a question mark alternating with a round do n… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
I have an iMac that has a white screen and a flashing grey
I have an iMac that has a white screen and a flashing grey file folder. Unable to work after powering on/off.… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
My computer is showing a file folder with a question mark and
My computer is showing a file folder with a question mark and won't turn back on. The folder is dark grey and the question mark is white and flashing on and off. Help please.… read more
Ashik
Ashik
Mac Technician
Master's Degree
13,999 satisfied customers
my mac book mid 2007 has frozen for the first time, white screen
my mac book mid 2007 has frozen for the first time, white screen with a flashing folder symbol. Would be grateful for help… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
I had to install a new harddrive in my Mac desktop. I will
I had to install a new harddrive in my Mac desktop. I will have to reinstall Tiger OS once I get the recovery disc, but in the mean time I made the mistake of putting the harddrive install disc in the… read more
Ashik
Ashik
Mac Technician
Master's Degree
13,999 satisfied customers
macbook was freezing up...shut down apps, and turned off com
macbook was freezing up...shut down apps, and turned off computer...now will start but not boot up...just a blank screen...no apple logo...nothing....while computer sat here on...a flashing folder wit… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Hi, my housemate tried to update itunes on my mac, and now
Hi, my housemate tried to update itunes on my mac, and now it won't even boot up. Please help!… read more
The MacWhisperer
The MacWhisperer
Bachelor's Degree
162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x