Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I've got something called "Searchpulse" stuck on my browsers
Hi, I've got something called "Searchpulse" stuck on my browsers on my laptop. It's only attached to one user name. I tried to delete it from the search engine preferences in both safari and google (f… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
3,768 satisfied customers
Says it has a Zeus Trojan, wants me to call 866-220-1220.
Says it has a Zeus Trojan, wants me to call(###) ###-#### Says blocked, suspicious activity. … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
1,092 satisfied customers
I haute received a Warning: ZEUS VIRUS DETECTED!!! C.
I haute received a Warning: ZEUS VIRUS DETECTED!!! C … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
4,978 satisfied customers
Had message that I got a virus. MacBook Pro. I'm not sure.
an hour and a half. Tried following Apple directions to get rid of virus, but couldn't do it as there aren't the icons to hit … read more
Tech-Expert
Tech-Expert
BCA
3,491 satisfied customers
My MacBook Pro has had an offer to download first MacKeeper,
My MacBook Pro has had an offer to download first MacKeeper, then MacClean up for the last few days. It says that I have 270 issues Then I apparently dowhloaded a Maccleaner pkg but in addition I got … read more
Ashik
Ashik
Master's Degree
11,509 satisfied customers
I had alert on my Mac Book Pro couple days ago, there was a
I had alert on my Mac Book Pro couple days ago, there was a number for me to call,I did and guy said my security had not been updated for long time. totally unexpected, but it ended up costing me bout… read more
ChrisC
ChrisC
PC Technician
Associate Degree
2,163 satisfied customers
I'm trying to figure out how to stop new windows from coming
I'm trying to figure out how to stop new windows from coming up. They tell me to call numbers bc my computer has a virus. I know it is a scam but can't get them off. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
2,126 satisfied customers
A notice popped up that I may have a virus when I typed.
a notice popped up that I may have a virus when I typed … read more
Moses C
Moses C
Bsc
3,000 satisfied customers
I opened my MacBook with Safari and got a message re virus.
I opened my MacBook with Safari and got a message re virus. AP11550-qc8nt is the file number … read more
Bryan
Bryan
IT Consultant
11,450 satisfied customers
Second opinion] I have a MICROSOFT Windows Security alert
Second opinion] I have a MICROSOFT Windows Security alert message in Safari on my MacBook Air. Has phone number (I never call these), etc. Apparently with the Windows alert that references only MS Exp… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,979 satisfied customers
Got message: "'t restart your computer" Windows detected
Got message: "Don't restart your computer" Windows detected ZEUS Virus. Call Windows tech(###) ###-####and share code 82957E. Computer is frozen… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,958 satisfied customers
I got a alert that I had a Trojan virus on my mac. A message
I got a alert that I had a Trojan virus on my mac. A message came up, had the safari logo and had a message to call team viewer @(###) ###-#### ***** # ***** allowed rep. To connect to laptop. He brow… read more
John
John
System/Network administrator
High School or GED
3,101 satisfied customers
Macbook air. How do I restore the connectivity of my browser
Macbook air. How do I restore the connectivity of my browser Google all URLs say access denied. Using safari to communicate… read more
Dustin
Dustin
Support Technician
9,222 satisfied customers
I think i have virus. a mini screen popped up ( with a
i think i have virus. a mini screen popped up (https://s3-us-1.amazonaws.com) with a system alert and an number to call(###) ###-#### what should I do?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
18,335 satisfied customers
I have a MacBook Air and was using Safari as my browser. A
I have a MacBook Air and was using Safari as my browser. A notice came up that alerted me to a virus infection. It pops up every time I open Safari. how can i fix this? I don't want to call the number… read more
Ashik
Ashik
Master's Degree
11,509 satisfied customers
Got a message alert from www.applehelp.net / safari alert saying
Got a message alert from www.applehelp.net / safari alert saying - Safari was compromised on my computer... the number to call 1-***-***-****. Is this legit? I closed down my computer and later opened… read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
Bachelor's Degree
9,735 satisfied customers
On my IPAD I am at a web page on Safari that has a pop up that
On my IPAD I am at a web page on Safari that has a pop up that requests that I click OK to install Battery Doctor and increase battery life by 2005. I am reluctant to press OK; how can I get rid of th… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
iIm having trouble with my 17" macbook pro.slowing down Safari
iIm having trouble with my 17" macbook pro.slowing down Safari doesnt respond to cursor,wont scroll up or down properly,colored beachball popping up a lot.What is the most recent 17" model and is a ne… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,979 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

9,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

310 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x