Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
We have theee phones on same Apple ID. All of the sudden
We have theee phones on same Apple ID. All of the sudden test messages between two of us are going to third. This hasn't happened betore … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,330 satisfied customers
I accidentally deleted a message thread in my iMessage
I accidentally deleted a message thread in my iMessage (iPhone 7s). How do I restore it? Or how do I pick a time from my iCloud backup? Thank you.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Phone freezes up after I receive a call. Can't delete
Phone freezes up after I receive a call . Can't delete message without turning phone off and then back on. Phone will also not allow at times to use keyboard to make a call after a message is deleted … read more
Jon
Jon
Bachelors Degree
1,052 satisfied customers
Everything was working fine until I somehow set up I
everything was working fine until I somehow set up I message. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,330 satisfied customers
Mac OS Sierra (10.12.1) * iPhone 6s (10.1.1) * iTunes
Mac OS Sierra (10.12.1) * iPhone 6s (10.1.1) * iTunes (12.5.3.17)PROBLEM: Accidentally deleted all iMessages from one contact. Tried to use iTunes to "restore" messages and get error: "iTunes could no… read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
55,436 satisfied customers
I was updating my ipad mini and suddenly my bro disconnected
hi i was updating my ipad mini and suddenly my bro disconnected it from the Mac. After that the device turned into recovery mode. I tried to reconnected to itunes but it gave me this message "3004" … read more
Jason Jones
Jason Jones
AAS Information Technology
12,078 satisfied customers
If my apple id is different icloud than my wife and kids but
If my apple id is different for my icloud than my wife and kids but we share the same id and password ***** iTunes and apps on my phone will my messages go to their ipads still? It did in the past but… read more
Ashik
Ashik
Master's Degree
10,060 satisfied customers
I have an iPhone 5s. Up until yesterday I could send texts.
I have an iPhone 5s. Up until yesterday I could send texts. I can not now. I have reset network settings. And tried everything. I even used my Apple ID and password ***** the settings. Nothing is work… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
On my Mac, Messages.app won't connect in order to send or
On my Mac, Messages.app won't connect in order to send or recv messages except to my boyfriend. It has always worked before. I have tried signing out of my apple ID on my mac and iPhone and signing ba… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have an iPad and iPhone that are synced. But last
I have an iPad and iPhone that are synced. But for the last 2 months, Chat messages that I receive on the iPhone have stopped appearing on the iPad. How do I get Chat messages to start appearing again… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
. I'm restoring an iPhone 4 and it is stuck on the screen
Hi. I'm restoring an iPhone 4 and it is stuck on the screen that reads "connect to iTunes"… read more
Jason Jones
Jason Jones
AAS Information Technology
12,078 satisfied customers
My BF has two iMacs (one bought second hand), an iPad mini
My BF has two iMacs (one bought second hand), an iPad mini and an iphone 5. He had an iphone 4 but sold it in order to get his current phone. I found an imessage conversation on his second hand iMac, … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I tried to delete two text messages that were hung on my iPhone
I tried to delete two text messages that were hung on my iPhone 5, but I accidentally deleted all the text messages for that person. Now - all the messages show on my iMessages on my MAC (messages). M… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I accidentally deleted some notes on my Iphone and tried to
I accidentally deleted some notes on my Iphone and tried to restore them but when doing so I restored my phone to the last back up from a few months ago, the last time I synced my phone to my computer… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My daughter and I share an iCloud. I would like to see her
My daughter and I share an iCloud. I would like to see her text messages but her not see mine. I need simple step by step directions.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
No sound on iPhone 4. No volume bar. Only ringtone works: was
No sound on iPhone 4. No volume bar. Only ringtone works: was using a piano keyboard App and all of a sudden stopped working Earlier hooked to Bluetooth speakers. Tried: Reset Erase all content… read more
Jason Jones
Jason Jones
AAS Information Technology
12,078 satisfied customers
I would like help in getting my iphone working again. it
I would like help in getting my iphone working again. it asked for me to update it and now it does not work. This has something to do with my iphone not reading my itunes in my imac computer.… read more
Jason Jones
Jason Jones
AAS Information Technology
12,078 satisfied customers
On my iphone when i want to text i push the text icon and most
On my iphone when i want to text i push the text icon and most of the time it goes back to the homescreen just after showing me the text screen, eventually it will show me the list of people that i ha… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x