Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have a 2009 apple Desk top 21 inch screen and I am running
I have a 2009 apple Desk top 21 inch screen and I am running on a MAC OS High Sierra Version 10.13.6. I am wondering if I change my system to MAC OS Catalina Version 10.15.6 will this cause a problem?… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,943 satisfied customers
Bought iM. Bought new iMac 21' can't. Catalina. Bought it
bought it new Aug 14 and cannot update apps. get message"cannot update app because it was refunded ir purchased with different Apple ID" I don't know what "it" is. Iv'e had the gmail address for years. … read more
David
David
Mac Support Specialist
3,714 satisfied customers
I can't create my apple account. Imac pro and the system is
I bought the imac a month ago but I did not use it but I want to update the sofwear because adobe creative cloud does not work with yosemite and I try to create the apple user and it does not allow me to design that my mail is not available … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
15,785 satisfied customers
I have an iMac with 10.10.5. I want to update the software,
I have an iMac with 10.10.5. I want to update the software, but the app store"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded o… read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
I'm trying to upgrade from Yosemite 10.10.5 to El Capitan
I'm trying to upgrade from Yosemite 10.10.5 to El Capitan but get message saying it cannot be installed on this computer. My computer is a late 2009 model. … read more
Divyansh
Divyansh
Bachelor's Degree
4,056 satisfied customers
What steps do I follow in upgrading my OSX 10.9.5 to OSX
What steps do I follow in upgrading my OSX 10.9.5 to OSX 10.11.4? … read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
9,139 satisfied customers
This update is not available for this Apple ID either
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
20,791 satisfied customers
I have an early Aperture program prior to version 3.5.1. I
I have an early Aperture program prior to version 3.5.1. I have just purchased Lightroom and Lightroom will not import files from this old Aperture program. TO make maters worse, My old computer with … read more
Dustin
Dustin
Support Technician
10,145 satisfied customers
Just downloaded 10.10.5 it said it would work with aperture3
just downloaded 10.10.5 it said it would work with aperture3 it does not is this fixable … read more
Ashik
Ashik
Master's Degree
12,629 satisfied customers
Should Apple have warned users that Yosemite and El Capitian
Should Apple have warned users that Yosemite and El Capitian would totally disrupt use of Iphoto?… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
2,244 satisfied customers
I am currently running Aperture ( v.3.2.4) on my MacBook Pro
I am currently running Aperture ( v.3.2.4) on my MacBook Pro using OSX 10.6.8. Aperture has been working beautifully. I am planning on installing Adobe Lightroom 5 and gradually moving towards this fo… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
My current computer a MacBook Pro won't recognise any of my
My current computer a MacBook Pro won't recognise any of my Aperture 2.1.1 photo library. I've purchased and installed Aperture 3 but there's still a problem and when I ask for the latest upgrade it s… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
How do I update iPHOTO OS X Yosemite version 10.10.4
How do I update iPHOTO for my OS X Yosemite version 10.10.4 Mac (27-inch, Late 2009). I cannot access it until updated. Don Stephenson… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
I have a 2009 imac with mt lion I believe. I just bought a
I have a 2009 imac with mt lion I believe. I just bought a new MacBook so the numbers files I open on it are now no longer functional on the older Mac. No updates for numbers are available when I sele… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
can't install photoshop 6 to my iMac and macbook pro. It tells
can't install photoshop 6 to my iMac and macbook pro. It tells me that it may be damaged or incomplete… read more
Dustin
Dustin
Support Technician
10,145 satisfied customers
I downloaded OS X Yosemite on my apple compute when the icon
I downloaded OS X Yosemite on my apple compute when the icon was on my computer. Since the download, I am not able to open up I Photo and it states "i need to download latest version from Mac App Stor… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
Want to reverse Apple migrate to new iMac (5k) as it changed
Want to reverse Apple migrate to new iMac (5k) as it changed my user ID and now can't update apps from apple store… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,021 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x