Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Locked out of ipad6 due to your update. will not accept
locked out of ipad6 due to your update. will not accept passcode. … read more
David L
David L
Bachelor's Degree
5,791 satisfied customers
My Ipad wont wake up. I dont know. Just started, have not
my Ipad wont wake up JA: What Operating System (OS) are you running on your iPad? Customer: I dont know JA: How long has this been going on with your iPad? What have you tried so far? Customer: just s… read more
Jason Jones
Jason Jones
AAS Information Technology
12,103 satisfied customers
I have a new ipad. i cannot find the slot to plug it in. the
i have a new ipad. i cannot find the slot to plug it in. the slot that is located under the on/off button is not big enough to accommodate the plug. And, for some reason, the apple logo is flashing on… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My husbands iPad is stuck on the lock screen and is not
My husbands iPad is stuck on the lock screen and is not recognizing his passcode, it won't shut down either when I hold the power button down … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My iPad is stuck on startup on the apple display. Sierra. I
I followed the general advice I found on the internet. Restarting, rebooting, etc. No change. I can shut it off by rebooting, then continuing to hold the top button. It will give me the apple icon then continue to shutdown. … read more
Randy IT Tech
Randy IT Tech
3,679 satisfied customers
Like a thousand people it seems, I tried to update my iPad
Like a thousand people it seems, I tried to update my iPad 2 to 9.3.1. Everything seemed to work EXCEPT I got no service...was not able to connect to your administrative servers. Took to the internet … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I have an iPad 4s and today it is not charging properly. I
I have an iPad 4s and today it is not charging properly. I only get the apple on the screen and can't get anything else up. ???? I don't want to loose all me data. Any suggestions?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My I phone 5S randomly shut off several times the past few
My I phone 5S randomly shut off several times the past few days when the battery was still charged. I held the power bottom at the top of the phone and the home button at the bottom of the screen down… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Ive got a white screen ;-( Ive done the command r command
Ive got a white screen ;-( Ive done the command r command r & P At start up it beeps then chimes apple and wheel spinning- then nothing… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,948 satisfied customers
I called earlier needing and was in process of updating to
I called earlier needing and was in process of updating to newest iTunes on my computer. Then had my ipad2 connected to my computer. I hit my cord and became disconnected. Now my iPad will not start u… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,868 satisfied customers
I have a 2009 macbook and it will not turn on, simply beeps
I have a 2009 macbook and it will not turn on, simply beeps loudly with the power light flashing. I have reseaded the RAM hoping there was just a bad connection, but that did not work. Please help!!… read more
bbl242003
bbl242003
Federal
Master's Degree
309 satisfied customers
up dated my ipad to the new ios and now screen just shows a
up dated my ipad to the new ios and now screen just shows a usb cord with an arrow pointing to itunes and a cd with a music note what do i do… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,868 satisfied customers
ipad is dsabled, says connect to itunes. itunes says enter
ipad is dsabled, says connect to itunes. itunes says enter passcode, but ipad is locked so cannot enter passcode. what next?… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have an ipad2 and I cannot connect to my wireless hp photosmart
I have an ipad2 and I cannot connect to my wireless hp photosmart b110a printer please can you tell me how to regards XXXXX XXXXX… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
My Ipad times out due to inactivity when I listen to Sirius
My Ipad times out due to inactivity when I listen to Sirius radio. It does this after several hours but I listen to the radio all night. How do I stop this shutdown, it wakes me up when it quits.… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
MY daughter plugged her Ipod touch into the computer and they
MY daughter plugged her Ipod touch into the computer and they asked if she wanted the latest update. She said yes and when it was halfway through the update, she got a technical error message and the … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Dual 2.7 water cooled G5 1) When I press the button, the
Dual 2.7 water cooled: G5 1) When I press the button, the front LED lights up but goes off after release. 2) Fans start up, water pump goes, hard drive spins, dvd drive spins (if there's a disk). NO c… read more
Tom
Tom
3 years college
672 satisfied customers
Hi, Two problems 1. I have a refurbished (new to me) Mac Pro,
Hi, Two problems: 1. I have a refurbished (new to me) Mac Pro, dual core, OS 10.5.5 and cannot get the Systems Prefernces window to open. 2. No image appears after scanning on my Espon 1679 (and just … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x