Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have a Macbook Pro and it won't properly read the external
I have a Macbook Pro and it won't properly read the external CD/DVD disc drive. It "reads" it, because it turns on the power and eventually ejects any disc I put in, but it won't read the data on the … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,947 satisfied customers
I have a Maxtor II that I used to use with my Mac G5. The
I have a Maxtor II that I used to use with my Mac G5. The hard drive went on the Mac G5 and now I would like to install Maxtor II software onto my MacBook Pro (15-inch, Mid 2012) running macOS High Si… read more
David L
David L
Bachelor's Degree
5,789 satisfied customers
I lost my adobe products when my computer crashed. MacBook
What I would like a updated Premiere Pro and Photoshop… read more
Mr.Med
Mr.Med
1,914 satisfied customers
I migrated my 2008 Adobe photoshop from my old 2008 MacBook
I migrated my 2008 Adobe photoshop from my old 2008 MacBook to a new MacBook Pro, and now I am unable to open my photoshop pictures. I downloaded the Java for OS10 from Apple but once it was installed… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,270 satisfied customers
can't install photoshop 6 to my iMac and macbook pro. It tells
can't install photoshop 6 to my iMac and macbook pro. It tells me that it may be damaged or incomplete… read more
Dustin
Dustin
Support Technician
8,078 satisfied customers
I AM HAVING DIFFICULTY reinstalling mountain Lion on my MacBook
I AM HAVING DIFFICULTY reinstalling mountain Lion on my MacBook Air after a complete restore (so that I could sell it). I have followed the protocol of holding down "command" and "r" while turning the… read more
Ashik
Ashik
Master's Degree
10,108 satisfied customers
HiI have Adobe CS6 Suite installed.I have installed a trial
Hi I have Adobe CS6 Suite installed. I have installed a trial version of the CS6 Design & Web Premium The trial version has expired and I do not wish to purchase it. Now: When opening Photoshop CS6 (f… read more
jctservice
jctservice
Consultant
716 satisfied customers
Downloading Lion killed my Adobe programs. Says that this computer
Downloading Lion killed my Adobe programs. Says that this computer does not support Power PC programs. They have been downloaded from Adobe to this Intel MacBook Pro. What to do?… read more
Ashik
Ashik
Master's Degree
10,108 satisfied customers
Hi Ashik, I re-installed cs5 and in particular Ps. I used
Hi Ashik, I re-installed cs5 and in particular Ps. I used to work with 2 plugins that i bought from ononesoftware and from their website I was able to re-download PhotoTools 2.6 Pro Ed. and PhotoFrame… read more
Ashik
Ashik
Master's Degree
10,108 satisfied customers
I have a 2.16GHZ macbook pro. Upon starting up the screen pixilates
I have a 2.16GHZ macbook pro. Upon starting up the screen 'pixilates' with the apple logo distorted. It runs to the second login screen and becomes so pixilated that I cannot see the login box. Howeve… read more
Tom
Tom
3 years college
672 satisfied customers
Im trying to put my Photoshop CS4 app onto my new Macbook
I'm trying to put my Photoshop CS4 app onto my new Macbook Pro. I bought it for my iMac. When I try to start it up, I get a message saying that licensing for this product has stopped working, and givi… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
i have a powerbook g4 and my screen is completely black. almost
i have a powerbook g4 and my screen is completely black. almost like when a windows computer is first rebooting and you get that screen where you can type a command. Please let me know if this is fixa… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
hi I was loading office mac 2008 home student edition into
hi I was loading office mac 2008 home student edition into my mac book pro, inserted cd, it then did a restart and asked for my apple id (ok) on restart it went to a white screen and has been like it … read more
Ashik
Ashik
Master's Degree
10,108 satisfied customers
Dear Sir or Madam; Some time ago I purchased Photoshop Elements
Dear Sir or Madam; Some time ago I purchased Photoshop Elements 6 and loaded the disc in my macbook. It whirred and I have the user manual available to me, but I CANNOT FIND OR OPEN THE PROGRAM. Origi… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have an Apple MacBook Pro that I have been trying to install
I have an Apple MacBook Pro that I have been trying to install Adobe Master Suite CS4. I managed to get six of the programs installed, but during the installation of the seventh program, my computer o… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Have just purchased Adobe Photoshop Elements 8 for my new MacBook
Have just purchased Adobe Photoshop Elements 8 for my new MacBook Pro. Have previously used Photoshop Elements 6 on an IBM platform to produce family slide shows of our holidays, complete with soundtr… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
How do I get to the serial numbers to deinstall photoshop elements
How do I get to the serial numbers to deinstall photoshop elements 8 on my macbook pro? The trouble shooting help from adobe tells me to deinstall i must deactivate the serial numbers. The program has… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I recently downloaded Photoshop Elements 3 and cannot get the
I recently downloaded Photoshop Elements 3 and cannot get the Status bar to appear in the Window dropdown in order to click on it. Where it should be near the bottom of the dropdown between "Welcome" … read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x