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i can not open with my slide to open i tried to power off but…

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i can not open with my slide to open i tried to power off but the screen is not responding
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Answered in 1 minute by:
2/26/2014
Michelle
Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience: Apple Computers and Mobile support with 12 years of exp.
Verified

Michelle :

Hi, and welcome! My name is XXXXX XXXXX I am excited to get started with you.


From what you are describing, it sounds like your iPhone may be frozen. To unfreeze your iPhone, press and hold both the sleep and home button at the same time for 30 sec or until the apple logo appears. The sleep button is located at the upper right corner and the home button is the round button on the bottom front bezel of your iPhone.

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Michelle :

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Michelle :

I notice you went offline. When you return, please let me know if your issue was resolved or if you need further assistance

Customer:

That did work thank you

Michelle :

You are very welcome :)

Michelle
Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience: Apple Computers and Mobile support with 12 years of exp.
Verified
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