Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iPhone is frozen with a screen and black apple logo. It
my iPhone is frozen with a white screen and black apple logo … read more
Stuart Woods
Stuart Woods
IT Technician.
Bachelor in Information Technology
18 satisfied customers
Blanked out. Ipad air IOS 11. About one hour tried rebooting
blanked out JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: ipad air IOS 11 JA: How long has this been going on with your iPad? What have you tried so … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
My MacBook Pro hung up on update and I cannot access my
My MacBook Pro hung up on update and I cannot access my computer … read more
David L
David L
Bachelor's Degree
5,732 satisfied customers
I pad will not turn on. Honestly i do not know. I bewlieve
When charging it cycles from white apple screen to off...… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,758 satisfied customers
Several Years ago I purchased an I-pad and have never made
Several Years ago I purchased an I-pad and have never made proper use of it. I picked it up today and it reminded me that it had been 57 weeks since I backed it up. Got the idea? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,697 satisfied customers
Just completed the automatd 9.3.5 update for my iPad2 1 hour
Hi - Just completed the automatd 9.3.5 update for my iPad2 1 hour ago. Turn it on & all I get is a white screen. … read more
Ashik
Ashik
Master's Degree
9,962 satisfied customers
My ipad did the new update on Saturday night. I used it on
Hi, My ipad did the new update on Saturday night. I used it on Sunday morning until suddenly it showed a white screen with the apple logo and promptly died. I have tried the reset to no avail.. bit wo… read more
Josh
Josh
It Support Specialist
Associate Degree
7,697 satisfied customers
I have a Mini iPad. It showed I needed to update it and I
I have a Mini iPad. It showed I needed to update it and I went to the general app and followed the directions to update. That was Friday evening and it is now Sunday and it just keeps going to solid b… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
The mail program on my iPad is hung. When I open it I just
The mail program on my iPad is hung. When I open it I just get the icons at the top of the page, the rest is blank. This stays on for about15secs then turns black and then goes back to the home screen… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,348 satisfied customers
My ipad seems to be stuck upgrading from ios6 to ios8. It
My ipad seems to be stuck upgrading from ios6 to ios8. It is been over 4 hours and I still see the white page with the apple and the progress line about 1/16th of an inch from being complete.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,758 satisfied customers
My Ipad asked "If you want to update slide" with an arrow
My Ipad asked "If you want to update slide" with an arrow to the right (on a white screen). It would not let me ignore this message or go back to the main home screen. I couldn't even turn off my Ipad… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I installed IOS7 and entered a passcode on mu IPad mini. Now
I installed IOS7 and entered a passcode on mu IPad mini. Now it won'tope3n. Whatr can I do?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
Earlier today I had a notice on my ipad that update to ios7
Earlier today I had a notice on my ipad that update to ios7 was available. I did the upgrade, had to change password, etc. Then it requested a 4 digit passcode, which I entered. But when I tried to lo… read more
Ashik
Ashik
Master's Degree
9,962 satisfied customers
iPad 1 screen went black did hard reset press both
iPad 1 screen went black did hard reset press both buttons for 10secs blank screen displaying a cracked apple symbol is there anything else that I can do to bring my iPad back to life? john… read more
Cris
Cris
3,700 satisfied customers
My wifes I pad 1 will not sync. It gets stuck on backing up.
My wife's I pad 1 will not sync. It gets stuck on backing up. I have disconnected the anti virus without it making a difference. John… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
my iPad 2 mail app stopped working yesterday. all i get is
my iPad 2 mail app stopped working yesterday. all i get is 'checking for mail'. If I go directly thru Safari, I can get to the mail server. I have 2 mail servers...AOL and a private server.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an Ipad 1 and attempted an upgrade to iOS 5. It is
I have an Ipad 1 and attempted an upgrade to iOS 5. It is now a brick. I have followed the chat room recs, but no success. redsnow did not work. I can not find any other useful suggestions online. The… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
4,073 satisfied customers
last night I started updating my iPad (original, not a 2) to
last night I started updating my iPad (original, not a 2) to iOS5, but as I go thru the set-up on the iPad, hit appears to hang on the "find my iPad" page (selected Next) - just sits there. HELP… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

4,073 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x