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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 38217
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I am locked out of my apple. Im trying to down load a store

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I am locked out of my apple. I'm trying to down load a store bought MS office program. I don't know my apple id and I can't remember my old pass word.

Hello Jackie! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Have you tried leaving the password XXXXX? If it does not work, is it asking for the password XXXXX your Apple ID account, or a different type of password?

Your Apple ID is your email address (try each email address you have as needed.) Can you please reset your apple ID account password XXXXX the website below:

Please let me know if there is still any issue. Thank you,

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