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Holding 'Option' key on start up gives me the pointer but only a blank white screen. Holding Command, Option, P, R I do get two chimes but nothing else. When I go to reinstall the Mac OS X I get a blue screen and a couple of prompts but it will not give me a location to install to. Also, computor makes a squeeking or clicking sound on start up which goes away when the ? appears.
Unfortunately, I do have information on the hard drive that is not backed up and I do not want to lose.
I really need that data and thought it was entirely safe on my iMac. Can an Apple Retail store help with this problem?
I have the store info already and was hoping to avoid having to go there. I appreciate your trying to help but will have to take it from here.