Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Can you please drag the iTunes folder from the Applications folder to the Desktop
, then open the iTunes folder / application on the Desktop
, and allow it to update, etc.
, then quit iTunes program
, then delete the iTunes folder in the Application folder (drag it to the Trash)
, then drag the iTunes folder from the Desktop back to the Application folder, then check.
If needed, download and update the latest iTunes program at the website below:http://www.apple.com/itunes/download/
Please let me know if there is still any issue. Thank you