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Hello! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Do you mean turning on / off the shuffle, and/or repeat... option? Is your iPod working right now?
Or do you mean turning off the iPod power/screen? etc.Edit: Please let me know if you still need help with this. Thank you,
Sorry I haven't gotten back to you. Unknown to me when I first contacted Just an Answer, my wife had returned the I-Pod for a new one, the problem no longer exists.