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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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7th generation I-pod

Customer Question

7th generation I-pod will not turn off shuffle. It was never turned on, but is now on all the time.
Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Do you mean turning on / off the shuffle, and/or repeat... option? Is your iPod working right now?


Or do you mean turning off the iPod power/screen? etc.

Edit: Please let me know if you still need help with this. Thank you,

Customer: replied 3 years ago.

Sorry I haven't gotten back to you. Unknown to me when I first contacted Just an Answer, my wife had returned the I-Pod for a new one, the problem no longer exists.

Expert:  Viet - Mac Tech replied 3 years ago.
No problem; I'm canceling this. If you need anything else, please let me know any time. Thank you,