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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37846
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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How do I get into my apple I pad if my password XXXXXt wo

This answer was rated:

How do I get into my apple I pad if my password XXXXX work?

Hello Judy! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is this the 4-digit passcode/password? Do you mean you cannot open anything on the iPad?

Do you have windows xp, vista, or 7, or 8, or mac computer? Do you have the iTunes program installed/working on your computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please let me know. Thank you,

Customer: replied 3 years ago.

Hi. No this is a 10 digit #, Windows 7, pc - trying to get into my apple



Customer: replied 3 years ago.

can we talk on the ph?


Do you mean the wireless/wi-fi password? Or the Apple ID account password? etc.?

We have online support. Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

Thank you
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
Viet - Mac Tech and 4 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

I still don't have an icon for iTunes & still cannot get an iTunes app

Please go to Settings > General > Restrictions, and make sure iTunes and/or App store is turned off:

If needed, press and hold both the Power button and the Home buttons together on the iPad for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.


, then check. Thank you