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Nick H.
Nick H., Mac Specialist
Category: Mac
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Experience:  Macbook, Macbook Pro, Macbook Air, Mac Pro G5.
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I just got an Ipad Air - wifi / cellular (Sprint) - Sprint

Customer Question

I just got an Ipad Air - wifi / cellular (Sprint) - Sprint said that I have to arrange for cellular broadband coverage from Apple. Can you help me?
Submitted: 3 years ago.
Category: Mac
Expert:  Nick H. replied 3 years ago.
Hello, and thanks for your question. My name is Nick and I will help you today.

So you bought an iPad Air Sprint version. Did you purchase it from Apple store or Sprint store?
Customer: replied 3 years ago.

shipped from Apple.

Expert:  Nick H. replied 3 years ago.
Thanks for your reply and info Gail.

If your tablet was purchased from Apple, did they ask you about the plan to go with your iPad Air?

If not, you will have to call Sprint and have your iPad Air setup. They will ask which plan you would like to go with your iPad. Purchase and activate your ipad.

Please call Sprint Service Assistant at 1-866-866-750. They will guide you through the process.

Feel free to reply if you have any questions or concerns. Otherwise, kindly rate my answer so I can get credit. Thank you!