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Nick H.
Nick H., Mac Specialist
Category: Mac
Satisfied Customers: 8276
Experience:  Macbook, Macbook Pro, Macbook Air, Mac Pro G5.
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My ipad wont turn on or off, it just has a white apple lo

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My ipad won't turn on or off, it just has a white apple logo
Hello, and thanks for your question. My name is XXXXX XXXXX I will help you today.

I am sorry that your ipad is not working. Please do the following reset:

HOLD the Power (on/off) button and Home (round button with white square) button for 10-12 seconds. Ignore the Turn off message and release the buttons when you see the white apple logo. Let your device boots. Now test to see if the issue is resolved or still the same.


Please let me know if this method worked out or not. Thank you!

Nick H. and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

It worked. thank you

Excellent! Glad I could help out.

Have a great day!


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