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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17641
Experience:  Over 16 years of computer experience, CISCO certified
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Hi I am running the new OSX Server 3 on my Mini MAC Server

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Hi I am running the new OSX Server 3 on my Mini MAC Server with Maverick. We have updated all of the possible updates and system running great. Our issue is keeping the idle time open with the VPN. We have tried to change the set time from 7200 seconds in to 86400 and also 2,592,000 as even though there are no packets being sent we still need the vpn to remain open. As you can see below not only do we now have every protocol we have entered incorrectly the system is still only staying on for 7200 seconds. 1) How do we remove the additional copy from the system and 2) What script should we write to get the correct sends of 2,592,000 or is there another max parameter? = 86400 = "EAP-KRB" = "DSACL" = 1 = 0 = 1 = 60 = 1 = "MSCHAP2" Idle = "86,400" = "DSAuth" = "/var/log/ppp/vpnd.log" On Idle = "2,592,000" = 7200 Kind Regards Carlo

I am Pete, and I'll be happy to assist with your question today.

After changing the set time, ensure you restart the VPN servers and routers at both ends of the VPN for the changes to take effect.

Let me know if that helps.


Pete and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Hi Pete

We have done the suggested protocols.

We thought things were looking up hence the quick rating.

2 Android 4.1 and iPhones all disconnect at exactly 70 minutes.

So it must be at our end.

Here is the command prompt dump;


vpn:vpnHost = "" = "/var/log/ppp/vpnd.log" = 1 = 128 = "ISP Name" = "" = "" = "1" = "" = "2" = "" = "vpn/(name changed to protect the innocent) = yes = "PPTP" = "PPP" = 5 = 7200 = "EAP-RSA" = "DSACL" = 1 = 0 = 1 = 1 = 60 = 1 = "MSCHAP2" = 0 = "DSAuth" = "/var/log/ppp/vpnd.log" = 1 = 7200 = "MPPE"


We are only running pptp with PPP as this seems to sit more comfortably with the staff's Smartphones.

Any thoughts as to why we disconnect at 70 minutes?

Doesn't " = 7200" actually mean 7200 seconds or am I missing something?


Hi Carlo,

What type of server are you connecting to -

is it a Mac server or a Windows server?

Customer: replied 3 years ago.

Hi Pete

OS X 10.9 (Build 13A603)

Server 3 (Build 13S440)

Model Name: Mac mini

Model Identifier: Macmini6,2

Processor Name: Intel Core i7

Processor Speed: 2.6 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MM61.0106.B03

SMC Version (system): 2.8f1

Does this help?


This is the spec for one server, what is the spec for the other server that the VPN is connecting to?
Customer: replied 3 years ago.

We only have iPhones or Android Phones connecting in to this one server via VPN, no other servers are being connected to or from.


Ok, the parameters you need to check are

If they have been adjusted but the VPN still disconnects after 70 minutes, then it is likely that there is something else causing the disconnection, e.g. a power saving setting that is putting the Mac to sleep, or a setting on the router, or some other external cause.

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