Download and install the latest version of iTunes
Connect your iPod to your computer.
Select your iPod in iTunes when it appears. You will see information about your iPod appear in the "Summary" tab of the main iTunes window.
Locate and click the "Restore" button
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
- Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
- Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical
that the iPod remain connected to the computer or iPod power adapter during this stage. Note:
The progress bar may be difficult to see, because the backlight on the iPod display may be off on some models.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time put of the box.If you still have concerns, please do not negatively rate my answer, simply reply back before rating. I'll be more than happy to work with you further
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