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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  worked as a Tech support Associate for Apple products
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Ipad mini, just froze up; is off and cannot get it turned

This answer was rated:

Ipad mini, just froze up; is off and cannot get it turned back on.

Sorry to hear that your iPad is not turning on...:(

Don't worry. Let's try a reset first. Press and hold the power button and the home button together for 10-30 sec. You might get an apple logo.

If not, connect the iPad to the charger for 20 minutes. Now try the reset again.

Let me know whether this resolves your issue.

Thank you
Vinod Menon and other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Well, that worked; I had tried, but guess I did not hold the two down together loan enough. It seems to be OK now. Thx!

Great to know it is working now..:)

Have a great day!!

If we are done, I would appreciate if you can rate my service

Thank you