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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17620
Experience:  Over 16 years of computer experience, CISCO certified
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Password. live answer please

This answer was rated:

live answer please

I am Pete, and I'll be happy to assist with your question today.


Could you please explain a little more about the problem you are experiencing?

What password XXXXX you having difficulty with?


Customer: replied 3 years ago.

Google and gmail

Ok, so you have already tried answering the password XXXXX questions?

Did you answer them correctly? What were the results?

Customer: replied 3 years ago.

I don't know what "labels" means. I don't know what date I started Google or anything else! They say the month I named has the wrong number of characters. How can that be, since I clicked on their list, didn't type!


Hi Hester,

You will just need to complete the reset form once, and enter as much information as you can. If you don't remember all of the information, it is ok - Google will use all of the information provided to decide if they think you are the true owner of the account.


The "labels" are tags that you may have applied to some of your GMail emails - Google asks this question to check if you can remember any of the tags you may have used. If you didn't use labels or can't remember them, just leave it blank.


Pete and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Don't know yet whether this is satisfactory. I'll try again and let you know.


That's ok, just let me know if you need anything else.

Remember, you can always ask free followup questions after rating my service if you need to!