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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 16648
Experience:  Several years of supporting Mac systems.
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Good Evening, I am unable to load any pages on Firefox. This

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Good Evening, I am unable to load any pages on Firefox. This is the browser i use. I work on a MAC and I am just getting the spinning rainbow ball. How can I get Firefos to work properly again?

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

May I ask, if Safari works correctly or not?
Customer: replied 4 years ago.

Safari is working ok. I do not like Safari and prefer Firefox. I also have all of my bookmarks on Firefox.

Thank you for the update, Diana.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem? No extra charge.

Customer: replied 4 years ago.

Yes. thank you.

Thank you.

If you are using a PC, Internet Explorer works the best. If you are using a Mac, only Safari will work with this remote.

Please, click the following link and allow the remote app to run:

Customer: replied 4 years ago.

Hi Jason,


Are you still on my desktop?


I was disconnected.

Please, run the remote link again.

All is now working.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page:

Thank you for your time and please, do not forget to rate my help below.

- Jason
Jason Jones and 2 other Mac Specialists are ready to help you