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What kind of USB drive do I need?
I have a USB thumb drive or those little flash drives. Is that it or something else?
yes I do have that
OS 10.8 something Mountain Lion
Ok unfortunately with Mountain Lion if you can't boot to Recovery HD using Command - R there is no ML DVD to startup from. Try this, reboot and hold Shift key until you see the Apple Logo. It will attempt repairs if necessary. If you get to the login screen login and then restart the normal way. If that doesn't work then I'm afraid you will need to take it in to Apple.... the drive may have failed.
Apple has not been helpful. They just want to replace the SSD and call it good. I was hoping to recover some data. Thank you.
That is a good idea. Thanks for the advice. Fortunately I did not lose a lot of stuff. I guess I would just feel more secure if I could look at it again. :-) But, I think my major stuff is safe. I appreciate your help.
Have you found a lot of people having the same trouble with this device?
I bought this one 10 months ago. Is that in the category of first ones?
Yes they will replace it for free. Not sure if they will do it when it fails in another few months. This is my first experience with Apple. I love the device but I am a little gun shy now. I had better luck with Microsoft. Thanks for your help.
I will do that. Thanks