Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac
This answer was rated:

Hi, I own a MacBook OS X. I shot a lot of video on holidays

Hi, I own a MacBook OS...
Hi,

I own a MacBook OS X. I shot a lot of video on holidays this August- featuring a cycle trip across northern Japan- and I want to turn it into a Youtube video. I would like your help in putting this all together adding text and music and making it a nice piece of work.

Here`s the situation: I started the movie/ documentary using my JVC Experto (model no. GZ-HM690-S). Then literally in the first few days of shooting while at home in Naha, Okinawa, this new camera fell apart.

So, when I went to Tokyo I bought a Canon HD video camera (iVIS HF R42). This got me along for a few days on my trip, but then I accidentally sent home the power adapter for it (thinking it was for the JVC. Doh!)

So I had to resort to shooting film/ er, video, on my digital camera- Canon Power Shot S110- for like a week. It took me several SD cards to accomplish this.

Finally I got out of "the outbacks" and into a larger center where I purchased a charger for my Canon HD video camera, so I then spent most of the rest of my trip shooting on this. However, during this time, I sometimes would shoot with my digital camera for things like menus, mountains, flowers (still shots) because it was faster than using my digital camera.

Now I want to:
1. put all of this on my MacBook. Virtually all my video is now on SD cards. How do I get the video from there on to a) my MacBook and b) my iTunes?
After you and I resolve that. I would like to learn how to
2. how to take only the video and snapshots from my cameras and put them together into a new video/ documentary.
after I learn that, I would like to learn how to
3. add music and my own voice over
and after I learn that, I would like to learn how to add text for things like credit and subtitiles.

Things like learning to adjust lighting and sound post-shooting would be great to learn, but I think that is down the road/ for another day.

Also, would you like your name in my credits on this film which could be anywhere from 30 minutes to 2 or 3 hours long? I plan to release it December 1st.

I really look forward to you teaching me a new way of expressing myself.
Sincere kind regards,
"Scamper"
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 hours by:
10/15/2013
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,940
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi there Scamper,
I am Pete, and I'll be happy to assist with your video question.

 

First, to transfer video from a SD card to your Mac, connect the SD card to the Mac using either your camera or a card reader, and access the card using Finder, then select and drag the video file(s) from Finder to your chosen location on the Mac, e.g. a new folder called "Japan".

 

Next, to transfer the video into iTunes, open iTunes and choose File > "Add to Library," then locate the file or folder (e.g. the one you just created), and then click Choose. iTunes will then add a pointer for each video file in the iTunes folder.

 

Note that not all videos will be viewable in iTunes, depending on what format they were recorded in. It may be necessary to convert the videos to a different format if you wish to view them in iTunes.

 

Try the above and let me know how you get on.

You can reply back with any questions you may have, and I'll be standing by to assist you further.

Pete.

 

Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi, Thanks for your comments. I should say that not only am I new to video editing, but I am quite a novice around computers, so, although, I could figure out on my own that I needed to plug the usb from the camera into the computer, I have stalled at the point.


 


I don`t know if the movie from the sd card in my video camera automatically goes on or if I have to hit a few more buttons. I also clicked "Finder" the icon on the dock and I got nowhere in finding my video, if it was even added. I have no clue as to where to look for it. I hope you can help me


1. get the video from my sd card/ camera onto my computer


and


2. find my video on Finder so that I can continue with your initial instructions.


 


Thanks for your patience.


 


Scamper

When the camera is connected to the Mac, ensure it is turned on and it should appear in Finder as an external storage device. If you cannot see it, or you aren't sure which drive or device it is, let me know what all you can see in Finder.
Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi,


 


Am I looking at the Finder on the bar on the top of the screen or Finder on the dock at the bottom of the screen? Either way I see nothing as an external storage device. Here is what I see on the Finder icon at the bottom of the screen:


 


There is a small column on the left side reading from the top to the bottom:


FAVORITES


Dropbox


All My Files


Air Drop


(my name beside a house icon)


Applications


Desktop


Documents


DEVICES


Skype
CANON


Untitiled


 


----


I checked the word CANON and the screen that comes up has like 16 green or blue icons that come up with things like MIX.03.jpg and when I click on them they are just simple drawings that I have never seen before.


------


 


Then beside this column on the left is the main screen.


It has the following categories and each category has some icon-like things.


Here are the categories from top to bottom:


Contacts


Images


PDF Documents


Music


Movies


Presentations


Developer


Spreadsheets


Documents


 


I examined the area titled movies and it appears to have all or most of the movies I have ever put on there EXCEPT what I am now trying to put on.


-----


 


Just to let you know, I have my camera`s usb plugged into the computer and I have the camera plugged into the wall socket and here is what it says on my video camera`s screen:


"USB Connection (in green letters)


Do not disconnect the power source.


 


Cannot write data with this connection.


To write data to the camcorder, connect the compact power adapter then
reconnect the camcorder and computer.


 


Don`t not disconnect the USB cable


unless you first use the computer


to safely end the connection,


 


 


------


 


so I guess I will shut off the computer and try this again.


 


Scamper


Use the Finder on the Dock.

The camera will show up under DEVICES when it is connected correctly.

Since you are getting the "Cannot write data with this connection" message, this indicates that the Macbook cannot see the camera correctly. Try removing the camera cord from the USB connection and try a different USB port on the Macbook.

If the camera still has difficulty connecting to a different USB port, try inserting the SD card directly into the card reader slot on your Macbook.

Let me know once you are able to successfully see your new videos in Finder.

 

 

Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi,


 


Okay I have moved the usb cord to a different port and I will work with this for a bit.


 


In the meantime, I will mention that I am not aware of a SD card reader slot. I have looked and haven`t found it. I would love to know where it is.


 


Thanks.

Have a look along the left side of the Macbook.

If you can't find it, send me your Macbook's model number and I will check the spec for you.

graphic

Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi Pete,


 


I couldn`t find the port, but I did find the model number: A1342.


 


In regards XXXXX XXXXX the videos from my SD card which is on my camcorder, do I merely plug in the USB cord from the camera to the computer and the rest is automatic, or is there some other command I should be giving my camera?


 


Thanks.

Unfortunately the A1342 does not have a built-in SD card reader, but newer versions of the 13" Macbook do.

 

You only need to plug in the USB cord from the camera to the computer, and ensure that the camera is powered on, and the rest is automatic. You don't need to give any command.

 

If the first camera isn't being recognised by the Macbook, try the other one.

 

Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi,


 


While I check out your recent suggestion, I will ask you something I have just thought of. Both my Canon digital camera and Canon HD camcorder are new and I haven`t inserted their disks into the computer. Do those disks need to be downloaded by the computer before my computer will start recognizing them?


 


 


 


 

No, the disks contain additional software which may be used for storing or editing photos, but is not necessary for a computer to recognise the camera.

However, I have checked the Canon website, and the iVIS HF R42 does not appear to be compatible with Macs.

The PowerShot should connect ok.

If you still have difficulties connecting either camera, then you may need to use a different computer (e.g. a PC) to transfer the videos to a USB memory stick or portable USB drive, and then connect that to the Mac instead.

 

Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi,


 


If what you say is true, it is a setback indeed. I initially had trouble downloading video from my first video camera the JVC. After weeks if not months of taking my computer to experts here in Naha, Okinawa, Japan, I finally took it back to Calgary, Alberta, Canada and the Apple store updated my version to something more current. I guess it was the OS they updated to something a few years newer. I have to admit, I don`t know what they updated, but it surely must have been the OS. Anyway, it then downloaded video from my camera. Then my blasted JVC broke.


 


I hope what you are saying, doesn`t mean that I have to buy a new computer. I gather from what you are saying that I may have to take my computer to the place I bought it and transfer the videos from my SD cards to a USB memory stick on one of their computers or to a portable USB drive. Would you be able to send me a picture of a portable USB drive (I checked google images and there are various pictures)?


Thanks.


 

There are indeed many different types of USB portable drives, with different shapes and sizes.
A local computer store, library, or anyone with access to another computer should be able to transfer the videos quite quickly for you.
Here are some images:
www.amazon.co.jp/s/ref=sr_nr_p_n_feature_browse-b_5?rh=n%3A2127209051%2Ck%3Aportable+usb+drive%2Cp_n_feature_browse-bin%3A2180335051
Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi again,


 


So to wrap up this current round, my next step is to go to a computer shop and buy either a USB memory stick or portable USB drive and have the shop transfer the videos to a USB memory stick or portable USB drive.


Will do.


I guess I will tackle the other editing queries, once I get this done.


Do you recommend a USB stick or a portable USB drive?


Thanks.


 

Yes, the next step is to get the videos transferred to a USB device.
I would recommend a USB stick - they are smaller and more portable and will contain ample storage space for your videos.
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,940
Experience: Over 16 years of computer experience, CISCO certified
Verified
Pete and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Hi Pete,


 


I realized that you and I addressed situation number 1 from my list below, but we never made it to 2 or 3, as I now need to go to a computer shop and have them put all my video on USB sticks. But I was wondering if you could please answer 2 and 3 to the best of your ability now as my free trial offer expires in a few hours and I want to learn as much as I can as it may save me down the road or help prepare me for later. I appreciate this and look forward to a happy video making career. Thanks so much.


 


Here are my request from 1 to 3:


 


Now I want to:
1. put all of this on my MacBook. Virtually all my video is now on SD cards. How do I get the video from there on to a) my MacBook and b) my iTunes?
After you and I resolve that. I would like to learn how to
2. how to take only the video and snapshots from my cameras and put them together into a new video/ documentary. How do I cut out scenes and how do I join other scenes together?
after I learn that, I would like to learn how to
3. add music and my own voice over
and after I learn that, I would like to learn how to add text for things like credit and subtitiles.


Scamper.

Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,940
18,940 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I received a email from Apple Detec letting me know that
I received a email from Apple Detec letting me know that they've detected that someone logged into my Apple ID from an unknown device. I just want to know if this is coming from Apple. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
ACTIVATION LOCK Came up on my ipad. I had my regular
i had my regular password ***** when I went out of it it told me I needed a new one. My granddaughter told me I signed into safari. So when I was on facebook they told me I needed a new one … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Cannot get in put in apple id and cannot rember password.
Cannot get in put in apple id and cannot rember password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
61 satisfied customers
I must first tell you I am not very computer savvy! That
I must first tell you I am not very computer savvy! That being said I am finding that my iPad seems to be slower and also when I tap on the screen it doesn't always activate my request. I find I need … read more
Cris
Cris
58 satisfied customers
I have not been able to print pdfs from either of my brother
I have not been able to print pdfs from either of my brother printers. This just started a couple of days ago and I have not been able to find much on the web about it other than it is an Adobe glitch… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Cannot get into google and haven't been receiving mail
Cannot get into google and haven't been receiving mail formpast several days. Just hanged network name and code and don't know it ppp … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Niece just bought a used iPhone 5se, unable to open don't
Hi niece just bought a used iPhone 5se , unable to open don't have a passcode. have person's email. He said he forgot his password. How can we reset to factory so niece can use it? … read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
548 satisfied customers
I can't get App Store to accept my VISA Credit card. It says
I can't get App Store to accept my VISA Credit card. It says the numbers don't match the type of credit card. I'm looking right at my VISA Credit card and have put the numbers on the front of my VISA … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I was given an i tunes card for Christmas and have been
I was given an i tunes card for Christmas and have been working ever since just to add some tunes to my I pod. I have not been able to do this can you help me … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I cannot send or reply on the sms. Iphone 6+ I was at the
I was at the apple store and they replaced the face. since then service has been sporadic. I have rebooted and reset with no luck … read more
Pete
Pete
Computer Engineer
18,940 satisfied customers
I would like to get a PDF file of book info onto my iPad. I
I would like to get a PDF file of book info onto my iPad. I have iTunes on my PC but it only lists music, tv, etc. No book. I went into preferences and there is no place to add a book category to my l… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
My Iphone has been updating fro several hours. Is that
My Iphone has been updating fro several hours. Is that normal. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,394 satisfied customers
I can' get my Itunes app to work. The password isn'
I can' get my Itunes app to work. The password *****' accepted. I got a Google Home Mini for Christmas I need to set up a Google app but I can't … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I'm trying to erase my MacBook Pro hard drive and start over
I'm trying to erase my MacBook Pro hard drive and start over as I am running out of space. I understand if I hold down Command and R, I will be able to do that. I shut down, then I get the window for … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
780 satisfied customers
My iphone says it can't connect to my wifi. But it won't
yes but it won't accept my password ***** have tried three. … read more
Cris
Cris
58 satisfied customers
How to buy music on iTunes? A few weeks ago. I and requested
I and requested a song. I tried to buy it and the drop down list had a few suggest but not the word buy. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
61 satisfied customers
I need to reset my apple account password. just got an
I need to reset my apple account password. just got an iPhone and new bank card. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
61 satisfied customers
I don't remember my password. I don't remember. been awhile.
i don't remember my password JA: When did you last change your password ***** Apple ID? Customer: i don't remember. been awhile JA: Did you try resetting through Apple's online account reset tool? Cus… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x