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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 38170
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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My iphone is disabled because I entered the wrong password

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My iphone is disabled because I entered the wrong password XXXXX 10 times. How do I fix the probem?

Hello Edward! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you remember the password XXXXX? Is it the 4-digit passcode/password?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Do you have the iTunes program installed/working on your computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please let me know. Thank you,

Customer: replied 4 years ago.

I thought the password XXXXX was a 4 didget code 1269


I have windows XP


I do not have Itunes installed on my computer.


We can do a remote session

Please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=0e0444cc-91b1-4f7c-b774-3d493435c606

Thank you
Customer: replied 4 years ago.

Will do

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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