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I've attempted to do what you have suggested, however, I still do not 'see' the device listed.
Hope you can assist.
As I'm in Australia, I need to go to bed soon as I usually get up quite early.
It would be good if you're able to provide me with your response sometime over the next 9-10 hours so I can attend to it (my) tomorrow morning.
Thanks for responding.
I've run the Disk Utility, but the device is not shown (although the Mac HD is shown).
The model number of the drive is: 1AYBA2 (followed by: MAC 00107546A98F)
The part number of the drive is: 1FBP1-500
First question - connected to the MacBook Pro's USB and the device does have power
Second question - the device doesn't show on an iMac either
Thanks for your help John.
An alternative USB cable didn't work either.........
In your experience, is Seagate a reliable brand?
I purchased this in order to provide additional wireless storage for my iPad - do you low of an alternative, reliable product - perhaps this request is beyond your brief, nevertheless, I'd appreciate receiving any comment you may have.